Acceptance Now Sucks

[Anonymous]

Earlier this year I used Acceptance Now to buy furniture form, Marlo. I paid it off in 60 days. For some reason, they only reported it closed to Experian and Transunion. I've called them several times to update my Equifax and I got the runaround. The balance also was 3X higher than what I paid. I decided to do a dispute. It has been over 30 days and I haven't heard anything.

So I wrote a complaint on the BBB website. And don't you know I was called the next day. They updated my Equifax two days later. I know in the future I won't use them. 

[Brian_Earl_Spilner]

A lot of people on here write off the BBB, but I've seen things like deletions from CAs that don't do PFD just so they don't have a complaint. Glad you got it taken care of

[Anonymous]

It's my first time using them. I was so irritated I just went on the website and did a write-up. People are under the impression that the BBB is extinct. 

[OmarGB9]

Yes, those credit card financing "alternatives" are often sketchy. I wouldn't trust any of them.

Glad you got it worked out.

[blindambition]

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@Anonymous wrote:

It's my first time using them. I was so irritated I just went on the website and did a write-up. People are under the impression that the BBB is extinct. 

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Congrats on getting your report updated. It's not that the BBB is extinct, but some companies just don't engage the complaints. Glad Acceptance Now took your complaint serious.

[Anonymous]

Hello all, I am in the process of cleaning up my credit and I've recently been denied an apartment due to Acceptance Now pulling as a "rental agreement". Has anyone else had this issue? Thanks in advance for all of your help!! 

[Anonymous]

Tell your apartment people it means furniture rental. Mines had that same dumb comment.