cancel
Showing results for 
Search instead for 
Did you mean: 

Agreed with CA PFD. They did not delete, what are the options?

tag
Anonymous
Not applicable

Re: Agreed with CA PFD. They did not delete, what are the options?


@sjt wrote:
Who is the collection agency?

Comcast Communications was the original creditor. That is whom I paid directly. The CA was Enhance Recovery. I dont know if they will be willing to help out since they did not collect the debt.

Message 21 of 33
Anonymous
Not applicable

Re: Agreed with CA PFD. They did not delete, what are the options?


@Anonymous wrote:

I know no one likes dealing with Collection agencies, but if a collection agency is reporting, you always start with them to PFD, as mentioned above, an original creditor cannot PFD a CA, they can only recall the collection authority (terminate it).

 

Always start with the collection agency to PFD. If they do not eventually agree to PFD, then you work on the original creditor to terminate/recall the collection authority in exchange for payment.

 

I attempted recalling a debt with Sprint because the CA would not PFD and they tried to sat they would, but when I made them clarify, it was simply to update as "paid". It can be tricky because they want to get paid and they will try to make a play on words to get the deal sealed.

 

In your post you stated "to stop reporting" which is what would happen if you paid, it would stop reporting monthly, so they probably agreed to that. Their mistake was saying they would delete it, which they cannot force the CA to delete, only to update, unless they withdraw collection authority.


That makes perfect sense. The should have told me to contact the CA, but they said they could handle all of it right then. So I took their word for it and paid it. The good thing is, they agreed to allow me to record the phone call. I have a law firm now sending out letters regarding the matter. Hopefully it helps.

Message 22 of 33
Anonymous
Not applicable

Re: Agreed with CA PFD. They did not delete, what are the options?


@Anonymous wrote:

I know no one likes dealing with Collection agencies, but if a collection agency is reporting, you always start with them to PFD, as mentioned above, an original creditor cannot PFD a CA, they can only recall the collection authority (terminate it).

 

Always start with the collection agency to PFD. If they do not eventually agree to PFD, then you work on the original creditor to terminate/recall the collection authority in exchange for payment.

 

I attempted recalling a debt with Sprint because the CA would not PFD and they tried to sat they would, but when I made them clarify, it was simply to update as "paid". It can be tricky because they want to get paid and they will try to make a play on words to get the deal sealed.

 

In your post you stated "to stop reporting" which is what would happen if you paid, it would stop reporting monthly, so they probably agreed to that. Their mistake was saying they would delete it, which they cannot force the CA to delete, only to update, unless they withdraw collection authority.


Isn't the collection authority considered terminated the moment the account is no longer owed? What is CA collection at this point if the debt no longer exists?

Message 23 of 33
Anonymous
Not applicable

Re: Agreed with CA PFD. They did not delete, what are the options?


@Anonymous wrote:

@sjt wrote:
Who is the collection agency?

Comcast Communications was the original creditor. That is whom I paid directly. The CA was Enhance Recovery. I dont know if they will be willing to help out since they did not collect the debt.


I believe you have Comcast on breach of contract or something else. I'm not a legal expert. But have you disputed this with the collection agencies stating this debt is not valid since it has been already paid and asking them for removal? Is the collection reporting accurately? The CA has zero leverage at this point and they should be very inclined to remove this since they have nothing to gain and a potential lawsuit at hand.

Message 24 of 33
Anonymous
Not applicable

Re: Agreed with CA PFD. They did not delete, what are the options?


@Anonymous wrote:

@Anonymous wrote:

@sjt wrote:
Who is the collection agency?

Comcast Communications was the original creditor. That is whom I paid directly. The CA was Enhance Recovery. I dont know if they will be willing to help out since they did not collect the debt.


I believe you have Comcast on breach of contract or something else. I'm not a legal expert. But have you disputed this with the collection agencies stating this debt is not valid since it has been already paid and asking them for removal? Is the collection reporting accurately? The CA has zero leverage at this point and they should be very inclined to remove this since they have nothing to gain and a potential lawsuit at hand.


On my credit report it has been updated to paid collection. Comcast send information to Enhance Recovery, but they did not delete. I contacted comcast yesterday and they said it looks good on their end. I said yeah, but you did not do as you stated. I was playing the recording of the conversation in the background walking them through what happened. They then provided me a 800 number to see if someone there could help in Comcast financial office. I will contact them today to follow up. The law firm is already waiting to send info for potential breach. They asked me to see if I can have it removed before they file papers.

Message 25 of 33
Anonymous
Not applicable

Re: Agreed with CA PFD. They did not delete, what are the options?


@Anonymous wrote:

@Anonymous wrote:

I know no one likes dealing with Collection agencies, but if a collection agency is reporting, you always start with them to PFD, as mentioned above, an original creditor cannot PFD a CA, they can only recall the collection authority (terminate it).

 

Always start with the collection agency to PFD. If they do not eventually agree to PFD, then you work on the original creditor to terminate/recall the collection authority in exchange for payment.

 

I attempted recalling a debt with Sprint because the CA would not PFD and they tried to sat they would, but when I made them clarify, it was simply to update as "paid". It can be tricky because they want to get paid and they will try to make a play on words to get the deal sealed.

 

In your post you stated "to stop reporting" which is what would happen if you paid, it would stop reporting monthly, so they probably agreed to that. Their mistake was saying they would delete it, which they cannot force the CA to delete, only to update, unless they withdraw collection authority.


Isn't the collection authority considered terminated the moment the account is no longer owed? What is CA collection at this point if the debt no longer exists?


I do not know. I am learning on the fly. Yes, I agreed the collection agency has nothing to do with it any longer.

Message 26 of 33
Anonymous
Not applicable

Re: Agreed with CA PFD. They did not delete, what are the options?

Had authority when it was placed tho.
Message 27 of 33
Anonymous
Not applicable

Re: Agreed with CA PFD. They did not delete, what are the options?

Why don't you send a certified letter to the collection agency, state the debt has been paid directly to the OC, and nicely but assertively ask them to remove the collection from your credit? While at the same time contact Comcast or send an letter to their legal department with a nice intent to sue letter for breach of contract? One of those shall do. 

 

 

Message 28 of 33
Anonymous
Not applicable

Re: Agreed with CA PFD. They did not delete, what are the options?


@Anonymous wrote:

@Anonymous wrote:

I know no one likes dealing with Collection agencies, but if a collection agency is reporting, you always start with them to PFD, as mentioned above, an original creditor cannot PFD a CA, they can only recall the collection authority (terminate it).

 

Always start with the collection agency to PFD. If they do not eventually agree to PFD, then you work on the original creditor to terminate/recall the collection authority in exchange for payment.

 

I attempted recalling a debt with Sprint because the CA would not PFD and they tried to sat they would, but when I made them clarify, it was simply to update as "paid". It can be tricky because they want to get paid and they will try to make a play on words to get the deal sealed.

 

In your post you stated "to stop reporting" which is what would happen if you paid, it would stop reporting monthly, so they probably agreed to that. Their mistake was saying they would delete it, which they cannot force the CA to delete, only to update, unless they withdraw collection authority.


Isn't the collection authority considered terminated the moment the account is no longer owed? What is CA collection at this point if the debt no longer exists?


Unfortunately, they were given the collection authority before and during the period when the amount was owed. It does not terminate the authority once paid to the original creditor (unfortunately!), but they are instead just notified that the debt has been paid, whereas they update it to "paid". Unless the original creditor cancels the CA's authority to collect on the debt before reporting it was paid, they still can report, even if it is just updated to "paid", and mark it in their books that they no longer need to collect on it.

 

I wish it worked differently, as it would be so much easier to get rid of collections off credit reports!

 

The issue is that the original creditor did state that they would delete it, granted after they stated they would update it or 'stop reporting", which is technically not the same as deleting it. I think it was mis-spoken on behalf of the CSR, but they did make a verbal agreement, nonetheless, and I would think it should be upheld.

 

When I dealt with Sprint, they kept saying "yes" when I ask if it would be deleted and the CA removed from my credit report, but when I asked them to verball state that they would remive the cillection account from my reports, they simply stated, "no, it will be uodated to paid". I have heard to many horror stories of trying to circumvent the CA by paying the OC, that I wanted it perfectly clear from them, and it was as I feared, "no", they would not delete or recall the debt or terminate the collection authority, but rather just update it to "paid". I had to wait until the debt was between CAs to pay it to the OC to ensure their would be no CA on my CRs.

Message 29 of 33
Anonymous
Not applicable

Re: Agreed with CA PFD. They did not delete, what are the options?


@Anonymous wrote:

@Anonymous wrote:

@Anonymous wrote:

I know no one likes dealing with Collection agencies, but if a collection agency is reporting, you always start with them to PFD, as mentioned above, an original creditor cannot PFD a CA, they can only recall the collection authority (terminate it).

 

Always start with the collection agency to PFD. If they do not eventually agree to PFD, then you work on the original creditor to terminate/recall the collection authority in exchange for payment.

 

I attempted recalling a debt with Sprint because the CA would not PFD and they tried to sat they would, but when I made them clarify, it was simply to update as "paid". It can be tricky because they want to get paid and they will try to make a play on words to get the deal sealed.

 

In your post you stated "to stop reporting" which is what would happen if you paid, it would stop reporting monthly, so they probably agreed to that. Their mistake was saying they would delete it, which they cannot force the CA to delete, only to update, unless they withdraw collection authority.


Isn't the collection authority considered terminated the moment the account is no longer owed? What is CA collection at this point if the debt no longer exists?


Unfortunately, they were given the collection authority before and during the period when the amount was owed. It does not terminate the authority once paid to the original creditor (unfortunately!), but they are instead just notified that the debt has been paid, whereas they update it to "paid". Unless the original creditor cancels the CA's authority to collect on the debt before reporting it was paid, they still can report, even if it is just updated to "paid", and mark it in their books that they no longer need to collect on it.

 

I wish it worked differently, as it would be so much easier to get rid of collections off credit reports!

 

The issue is that the original creditor did state that they would delete it, granted after they stated they would update it or 'stop reporting", which is technically not the same as deleting it. I think it was mis-spoken on behalf of the CSR, but they did make a verbal agreement, nonetheless, and I would think it should be upheld.

 

When I dealt with Sprint, they kept saying "yes" when I ask if it would be deleted and the CA removed from my credit report, but when I asked them to verball state that they would remive the cillection account from my reports, they simply stated, "no, it will be uodated to paid". I have heard to many horror stories of trying to circumvent the CA by paying the OC, that I wanted it perfectly clear from them, and it was as I feared, "no", they would not delete or recall the debt or terminate the collection authority, but rather just update it to "paid". I had to wait until the debt was between CAs to pay it to the OC to ensure their would be no CA on my CRs.


@Anonymous Good for you being informed and making them give a definite answer!

Message 30 of 33
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.