Good Morning, I just wanted to share my Bank of America (BOA) experience with everyone. Back in 2006 I had a checking account that went into overdraft $73. After being sent to collections, it showed up on my credit report sometime in 2008 with NCO. The balance was not $354. After disputing with Equifax(was the only one reporting), they must not of verified the information because the account was deleted. Then in November 2009 the collection showed up again with Federal Bond Collection Service (FBCS). The balance was the same but the date delinquent was now showing 2009 instead of 2006. This time it was showing up on Eq and Ex. I disputed with both and Ex came back s verified and nothing ever came from Eq, but it was still on my report. I ended up writing the BBB since BOA has an A+ score and have heard they are willing to work with people to resolve the issue. I wrote the BBB stating that I was not aware of the overdraft since I had moved several time and I thought I had closed the account. I also wrote that I was willing to pay the entire amount in exchange for the deletion of the account. In less than a week I received a phone call from the Office of the CEO of BOA. I missed the call and was planning on calling back the next day. Before I had a chance I received a letter in the mail stating that the account was investigated and in order to reach a more favorable resolution, BOA agreed to waive the entire $353 and they would delete all derogatory accounts from my report within 60 days. In less than 2 the account was deleted from both reports and I didn’t even have to pay. Although I do think it is crazy that a $73 balance went to $353. Never give up, there is always hope!