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Barclays not updating - advice?

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House2021
Established Contributor

Barclays not updating - advice?

So because I am in the mortgage process on new construction I don't want to do a dispute on my credit report. I paid Financial Recovery Services (a collection company that  does not do reporting to credit bureaus) 

 to settle my Barclays account, but the debt was still owned by Barclays and Barclays would report the payment. So after 30 days I contacted Barclays on May 13 and they said they would send a message to that dept to get my credit updated. Then yesterday I call and they are claiming on May 13 they sent notification to the credit bureaus. Well none of the three credit bureaus have updated on free annual credit report pulls as of today so I callled again today because the person yesterday wasn't helpful. Now I'm told that they submitted the credit bureau info yesterday but that it can take 1-2 billing cycles. Why would it take 1-2 billing cycles if they supposedly sent the update to the credit bureaus yesterday and on the 13th? I just doubt they really sent anything to the credit bureaus. Again, I don't want to do a dispute and have my conventional loan rejected for that reason (having a dispute in process) so what should I do? What has your experience been with paying Barclays and their reporting? Did you pay them direct or their third party (Financial Recovery Services?)

Message 1 of 5
4 REPLIES 4
mycreditscoreisfair
Frequent Contributor

Re: Barclays not updating - advice?

Creditors obviously aren't able to control how quickly credit bureaus make updates once they send the information. This is why they typically give the 30-60 day window for the updated changes to be made. 7 days is certainly too quick to expect an update. I would give it at least 30-45 days.

Starting score (January 2020): 454 (TU)
First goal (December 2020): 580 (TU)
Second goal (August 2021): 670 (TU)
Current scores: 679 (TU), 665 (EQ), 658 (EX)
Current goal: All three bureaus over 670

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Message 2 of 5
House2021
Established Contributor

Re: Barclays not updating - advice?

Okay thank you, I'm just puzzled because credit cards do their reporting every month it doesn't take 30-60 days, and I paid off other creditors, I then had to call to request they update it and they submitted the request and within 72 hours it was deleted from at least one bureau, with Midland they deleted all my paid collection within 7 days of payment, with PRA they updated to paid, then reduced amount to zero and closed, then deleted, all updates were within 32 days so I'm puzzled why they are now saying 30-60 days

Message 3 of 5
gdale6
Moderator Emeritus

Re: Barclays not updating - advice?

If they pushed it manually its quite possible it takes that long, the auto report cycle would get them updated within 14 days typically.

Message 4 of 5
House2021
Established Contributor

Re: Barclays not updating - advice?

What does push it manually mean? Has anyone had a paid collection with Barclays updated? The thing is it's been almost 40 days and I'm being told it could take up to another 60 days, that's a lot.

Message 5 of 5
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