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Does anyone have the CEO's e-mail contact? or the Chairman? or the Accounts Manager, etc etc etc.?
I've accidentally let a $12 late fee go past 30 days and it has been noted on my CRs. I thought their late fees would roll over the next billing statement just like SallieMae does theirs... ugh ![]()
What was the billing due date, and when was it paid?
If the last bill stated an amount due of $120 and you paid that billed amount prior to 30 days after the billing due date, then it would not be a reportable 30-late.
If the $120 did not fully satisfy indebtedness, then I would assert that a new bill would be required on any unpaid amount.
Still being within 60 days of the billing date, you have, in my opinion, basis for filing a dispute under the Fair Credit Billing Act.
I would file a dispute with the OC under the FCBA for lack of proper billing, and a dispute under the FCRA for improper reporting of delinquency that had not reached 30 days past a due date set in an actual billing.