I had a capital one credit card charged off years ago and paid a settlement with the collection agency Radius Global in december 2019. As of today the original balance is still being reported on experian, with a past due amount of $612 (updated Nov 02, 2019). I have the original confirmation letter from Radius Global stating it is paid, shouldn’t it report as a zero balance by now? Is this a situation where I can send experian the letter as proof of payment? Can I use this false reporting as leverage for a complete delete of the collection from my credit report? How can I get this reporting as $0/zero Balance without resetting the 7 year drop off date or verifying the debt?
CAPITAL ONE
24 potentially negative months
opened Dec 01, 2016
Account status: Closed/Charge-off
Status updated: Dec 2018
Balance updated: Nov 02, 2019
$612 Balance
Credit limit $500
Comments: Account previously in dispute – now resolved – reported by subscriber
Proof of Payment letter states:
Radius Global Solutions
PAYMENT ADDRESS:
P.O. Box 390846
Minneapolis, MN 55439 Radius
888-287-5711 General Business Hours: M - F 8am - 5pm CT
Radius Reference #: 000-000000000
Client/Creditor: CAPITAL ONE BANK (USA), N.A.
Original Account #: ****************
December 02, 2019
Dear (___),
As per your request, we wish to advise you that your account with the above referenced client has been resolved. On behalf of CAPITAL ONE BANK (USA), N.A. and Radius Global Solutions, thank you for resolving your account. Please retain this copy for your permanent records.
This communication is sent to you by Radius Global Solutions LLC, a debt collector.
Starting Score:610
Welcome @Minorincrediting
You already paid. So theres no resetting anything. You can dispute it via mail with a copy of the payment to the CRA's that it needs to go to. They'll contact Cap1 and it should be fixed. Yes it should show a $0 balance. If that doesnt work then its CFPB time.
