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Capital One Goodwill Success

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heavenli
Contributor

Capital One Goodwill Success

Hello loves! 

 

I have been lurking here for a while now and I am so grateful for all I have learned from you! Today I wanted to post a little praise report (good news for those of you who are unchurched ha! ) I reached out to Cap1 via email and wrote a Goodwill letter... I literally wrote the letter last week (Friday) and received a phone call This week (Monday) the rep was nice and we had a great conversation about the letter and my circumstances. She said that it would go into review, well today (Wednesday) she called me back to inform me that they would remove the lates (2 on each card so 4 total) ...I have 2 cards with them and an auto loan that I literally paid off last week. They said that their process should take 30 days and I would get a confirmation letter in the mail. She said the CRA takes a little longer so the whole thing should be done in 60 days. You guys! Thank you so much for your posts, you have no idea how much they make a difference to people like me! I appreciate you more than you know! 

 

 

Message 1 of 14
13 REPLIES 13
Anonymous
Not applicable

Re: Capital One Goodwill Success

Great news.

Thanks for posting it.

Mark

Message 2 of 14
gdale6
Moderator Emeritus

Re: Capital One Goodwill Success

Fantastic that you were able to get this done!

Message 3 of 14
heavenli
Contributor

Re: Capital One Goodwill Success

THANKS! I was hesitant to post this...I know that it doesn't always work for everyone... I am so happy though!

Message 4 of 14
FireMedic1
Community Leader
Mega Contributor

Re: Capital One Goodwill Success

Congrats! Landed on the right desk with the right person.


Message 5 of 14
heavenli
Contributor

Re: Capital One Goodwill Success

Indeed! But I have to admit. I emailed like 5 people. 

Message 6 of 14
ambivalent
Established Contributor

Re: Capital One Goodwill Success

Congratulations!!!  I did the same thing to remove a couple of oopsie lates. It only took a week, maybe less, to update. I hope it is that quick for you as well!

Aiming for 700 across FICO 8 and $150K TCL
Message 7 of 14
heavenli
Contributor

Re: Capital One Goodwill Success

Oh I hope so!🙏🏾

Message 8 of 14
Red1Blue
Super Contributor

Re: Capital One Goodwill Success

Hi @heavenli  Congrats on your success. I sent you a personal message. Please check. I am wondering how did you reach Capital One and whom did you reach out to. Is it by USPS Mail or Email ?

Message 9 of 14
heavenli
Contributor

Re: Capital One Goodwill Success

 


@Red1Blue wrote:

Hi @heavenli  Congrats on your success. I sent you a personal message. Please check. I am wondering how did you reach Capital One and whom did you reach out to. Is it by USPS Mail or Email ?


I replied to ya!

Message 10 of 14
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