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Hello loves!
I have been lurking here for a while now and I am so grateful for all I have learned from you! Today I wanted to post a little praise report (good news for those of you who are unchurched ha! ) I reached out to Cap1 via email and wrote a Goodwill letter... I literally wrote the letter last week (Friday) and received a phone call This week (Monday) the rep was nice and we had a great conversation about the letter and my circumstances. She said that it would go into review, well today (Wednesday) she called me back to inform me that they would remove the lates (2 on each card so 4 total) ...I have 2 cards with them and an auto loan that I literally paid off last week. They said that their process should take 30 days and I would get a confirmation letter in the mail. She said the CRA takes a little longer so the whole thing should be done in 60 days. You guys! Thank you so much for your posts, you have no idea how much they make a difference to people like me! I appreciate you more than you know!
Great news.
Thanks for posting it.
Mark
Fantastic that you were able to get this done!
THANKS! I was hesitant to post this...I know that it doesn't always work for everyone... I am so happy though!
Congrats! Landed on the right desk with the right person.
Indeed! But I have to admit. I emailed like 5 people.
Congratulations!!! I did the same thing to remove a couple of oopsie lates. It only took a week, maybe less, to update. I hope it is that quick for you as well!
Oh I hope so!🙏🏾
Hi @heavenli Congrats on your success. I sent you a personal message. Please check. I am wondering how did you reach Capital One and whom did you reach out to. Is it by USPS Mail or Email ?