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Capital One Goodwill Success....

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OpenBook55
Valued Member

Capital One Goodwill Success....

Hi All,

 

I had a 30 day late on my qs1 account from March 2021. I emailed the CEO's office in May of this year asking for goodwill and it was not granted. I drafted a second email about a month ago and I never sent it. i honestly dont know why Earlier today I happend to be cleaning up my email and found  that draft and decided to complete it and send a second request. I received a call about 6 hours later to advise me that my goodwill will be granted and my 30 day late will removed. I am so grateful.  So this is just a little bit of encouragement to remind others if it doesnt happen the first time dont give up. 

 

Hopefully with this removal of th 30 day late on this account I am able to get a decent CLI in the future  as I have only been sucesfull in obtaining one for $100. I will update late on if I see any score improvement once it hits my reports.

 

Less than 24 hrs later and it has hit my EX report with a 1 point increase.Smiley Happy

 

Message 1 of 6
5 REPLIES 5
Creditwiser
Valued Contributor

Re: Capital One Goodwill Success....

Outstanding !  This is a classic example of why it always pays to try.  Congrats on a successful Goodwill !

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Message 2 of 6
Gars08
New Visitor

Re: Capital One Goodwill Success....

Do you mind telling me what emails did you use to send the goodwill letter. I will try to see if I have any luck. I had late payments during covid. You can message me if you like thanks 🙏 

Message 3 of 6
FireMedic1
Community Leader
Mega Contributor

Re: Capital One Goodwill Success....

Its rare but once in a while it will go thru. Congrats!



BK Free Aug25
Message 4 of 6
OpenBook55
Valued Member

Re: Capital One Goodwill Success....


@Gars08 wrote:

Do you mind telling me what emails did you use to send the goodwill letter. I will try to see if I have any luck. I had late payments during covid. You can message me if you like thanks 🙏 


sure I googled the Capital one CEO and the email address listed for the individual. I  would directly spell it out but I know the board has certain rules and I am not sure if this falls within the rules of whats allowed or not. 

Message 5 of 6
FriendshipSoft
Contributor

Re: Capital One Goodwill Success....

Wow congrats. That is really hard to get from those guys. If I was you I would suspect a flood of PMs from people asking you for email address. Lol

Message 6 of 6
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