@Andy0814 wrote:Hi, have anyone experience this situation if so how do I go about it. I was able to settled a 3500 charged off from capitalone and paid 2200 as settlement within the next 20 months. On the last payment , 20th month, there was issue because my bank have froze my account due to fraud and I totally forgot capitalone withdraw payment from it. 3 months later capitalone sent me a notice that my remaining balance is $1,385. If it strange because I made Mt last payment of $85 so it settled the settlement offer that was discussed. I end up calling many department and they finally told me just go ahead and make payment and I will receive a letter in mail that settlement have solved. I even contacted a representative to make sure the last payment go through and was confirmed and letter will come. Time goes by didn't pay attention but recently got a letter from radius collection agency saying I owed 1385 remaining balance please contact. Does anyone know how should I approach this. Because it seem like capital one sold off my remaining balance debts and void my settlement due to the last payment failed even though I was told to make payment and it will still settled the settlement . Of course I did not get this in writing regarding the successful payment after the payment failure. I honestly think capitalone will just tell me there nothing they can do since the debts is sold off to radius solution. Obviously the final payment failure was my fault but I was confirmed everything will be fine as long as I pay the last payment of the settlement payment plan but I guess someone on capitlaone end did not note the account and just sold it off to collection. Only document I have to the payment plan for settlement beside that nothing else because the payment for each month. If anyone experience can you guide me to the right direction to solve this issue. Thanks
You made payment arraingements and 1 was sent back. Comes to credit you can never turn your back to it. The payments were going on for a while. So the agreement was broken. So it kinda falls on you. Sorry it happened. Cap1 if it was a settlement or a regular payment for a card. It was a missed payment. Or returned. That canceled out the agreement. They close perfect payment good standing accounts for NSF. You can write GW letters with a letter from the bank proving your case the account was closed due to fraud. This is why payment didnt go thru. Welcome to the forums.
