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It means exactly that... They charged off your loan... and they still retain the title... How long did you have before it was paid off? If it wasn't long they probably didn't think it was worth reposessing....
Must have been an error in reporting the loan paid off..... Is that one showing as deragotory or satisfactory? Either way it doesn't make much of a difference... If they have your current address the repo guy will show up some day unless your paperwork slipped through the cracks.... With that much left on the loan... Crazier things have happened.... In order to get the title you would have to call and come to some arrangement/settlement. That's if they don't want to get the car back....
Reporting of a $0 balance, if you know you did not pay it, could have been based either on their sale of the debt, or their cancellation of the remaining debt.
However, neither would also result in a reporting of paid.
I would give them a call and inquire as to their intent and current ownership of the debt.
Normally, the vehicle should be repoed and sold, and the net debt adjusted as the difference.
Update to show no debt raises questions that only they can answer......