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Collection Agency reopened closed Accounts

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Anonymous
Not applicable

Collection Agency reopened closed Accounts

I sent in dispute letters to EQ last week to reinvestigate  HSBC BANK and SYNCB/CARE CREDIT accounts. Both accounts were CLOSED Collection/Charge-Off accounts before I disputed the accounts. Yesterday they were added back to my account as OPEN Collection/Charge-Off. This made my EQ score drop 21 points. I have never had this happen while under reinvestigation the collection agency added it back to my credit report as an open account. What should I do now? I'm so confused as to why this happened. I'm trying to rebuild my credit so I can obtain a mortgage loan through USDA. This is a huge setback. Please help! Thanks in advance

4 REPLIES 4
Anonymous
Not applicable

Re: Collection Agency reopened closed Accounts


@Anonymous wrote:

I sent in dispute letters to EQ last week to reinvestigate  HSBC BANK and SYNCB/CARE CREDIT accounts. Both accounts were CLOSED Collection/Charge-Off accounts before I disputed the accounts. Yesterday they were added back to my account as OPEN Collection/Charge-Off. This made my EQ score drop 21 points. I have never had this happen while under reinvestigation the collection agency added it back to my credit report as an open account. What should I do now? I'm so confused as to why this happened. I'm trying to rebuild my credit so I can obtain a mortgage loan through USDA. This is a huge setback. Please help! Thanks in advance


On what basis were you disputing? How old are these? How big are they? What is the SOL on them?

Message 2 of 5
Anonymous
Not applicable

Re: Collection Agency reopened closed Accounts

I disputed it for unverified payment history the last investigation. After the investigation was complete EQ told me that these accounts were not listed on my credit report. So last week I sent a letter back with a print out of my credit report showing the accounts are in fact on my credit. They were opened in 2008 and 2009.
Message 3 of 5
Anonymous
Not applicable

Re: Collection Agency reopened closed Accounts

THey should be near or at exclusion - what is the estimated drop dates?

Message 4 of 5
RobertEG
Legendary Contributor

Re: Collection Agency reopened closed Accounts

More info is needed, specifcially detailing what was disputed in both the prior and current disputes.

 

A dispute only pertains to the accuracy of the specific information that is the subject of the dispute, not other information

Reinsertion of information that was previously deleted only has restrictions if if the same information, and the finding of the prior dispute was a deletion based on lack of verification of its accuracy.

Since the reinsertion was apparently of the OC account and/or collection, the specifics are necessary to determine whether what was reinserted included the preveiously deleted information, and if so, did the reinsertion request include a cerification of its accuracy?

Information previously deleted based on lack of verification can be reinserted it accompanied by a pre-certification its accuracy.

Message 5 of 5
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