@Anonymous wrote:
Hello All!
Long story short there is a collection on my file. Based on the written agreement between me and the creditor they were to remove the charge off and list it as paid/never late. Needless to say they didn’t and when I noticed it this week I disputed it.
Today I get a notification that my score dropped 39 points as the debt was “updated” and is showing 90 days late as of 3/2019 (with zero balance). I have no idea what to do. This is clearly inaccurate, I actually never even paid it, the company agreed to adjust it to a zero balance b/c of lack of policy on their part however; this was back in 2015. Any idea what I should do next? The credit union clearly isn’t going to do anything and it’s not due to be removed until 2022.
I did respond to the completed dispute to advise EX that the date is incorrect however; I’m not sure if they will do anything. If not any idea how long it will take my score to recover? This is just beyond frustrating!
TIA!
You have a piece of paper that agrees to remove it, write a letter to the CEO demanding its immediate removal or you will see them in court. Be sure to include copy of said letter with the demand along with copy of current CR. It should never have been sent to a collector and they need to get rid of their collector.
The Fico points will recover when the collection is gone or it ages back in time. Fico calcs off status date.
This is a breach of contract, draft up an affidavit... **research or see a consumer lawyer** explaining the details and facts. I would also CC your state attorney general of consumer complaints sending them the letter also but addressed to the CA. Send it certified mail return receipt giving them 30 days to delete or respond with a valid resolution, and if they do not sue their a$$ lol Hope this helps dont be scared of a CA, they prey on our anger and fustration... emotions make us do crazy things. 
CUs like banks have a regulator, you can certainly lodge a complaint with them as well but what it all boils down to is breech of contract at this point and that is actionable. I would first do what you can before going to a lawyer, when confronted with their own incompetence odds are they will kill off their collector and take care of the problem they created and agreed to correct.
I believe you said this is a collection account reporting a 90 day payment term. A collection account is by default a charge off and can not report terms. I would still send them an affidavit of facts. I would also send each reporting agency this dispute of a reporting error since FCRA section 623 touches on the accuracy of the information that is being reported. Get it nortized, I am very sure they will not want any part of that.
Courts like to see paper trails, this smells like a pending lawsuit.. they dont want none lol
@Anonymous wrote:
Yes, so it shows as paid in full after chargeoff with 90 day late reporting as of 3/2019.
You’re saying this is clearly not accurate right?
Correct, as long as you have that letter saying they would do what you posted. If they ate it they should have never have engaged a collector and a collector/JDB cannot report anything like an OC can. Yeah I like your previous post about going to the local office, you need to get with the branch manager and show that person the whole thing, I would not mention a suit immediately but see how that person reacts to all the proof first. Make sure that you have additional copies of everything at home before you go some rude people can grab papers and destroy them though that would be a huge mistake.