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I have a store credit card that went into collections due to poor circumstances last year. It was either pay $408 or pay my rent after I was laid off from my job. I lived in that home for 2 1/2 months while I looked for a job, and because of that, I couldn't pay the credit card balance. I attempted to return the merchandise, as my first payment hadn't quite come due yet, and they *refused*. They told me I could "voluntarily surrender" it and still be responsible for the balance.
I checked the myFICO Score Simulator. My FICO score is currently a 490. It said that if I pay my revolving/open account balances of $408 at $17/mo. for 24 months that my score would go from 490 to 605. However, since the account is in collections, how would paying the balance improve my score? I thought collections accounts don't impact your score if you pay them off?
I wouldn't go by that FICO score simulator. I have a high utilization rate right now, and the FICO score simulator tells me there would be no change to my score if I lower it to the 1-9% range, which I know is wrong.
Since it's in collects, your main goal should be getting it removed. If you're able to pay the $408, offer a PFD to the CA.
Good luck.
Starting Scores (10/18/2013): EX: 603 | EQ: 572 | TU: 659Right, that makes sense. That's exactly why I posted here, because I know it doesn't replace a human evaluation of any kind. However, I cannot afford to pay the balance in full. I can really only pay a little at a time, but even then, I don't know that they'd agree to remove the account, since it's been in collections for several months.
You could always try and offer half of the amount in a PFD. Or you could settle for less with the CA, and then send a good will letter once it's been settled and ask for forgiveness / deletion.
Starting Scores (10/18/2013): EX: 603 | EQ: 572 | TU: 659So here is what's going to happen.
First off, that CC is charged-off. What does that REALLY mean? The CC company has written that amount off its books as a loss, meaning, any amount you pay now, is profit for them again.
Secondly, if they are open to it, offer a PFD to the OC. This way, you pay the account in full and have the account removed at the same time. (not a lot of success with this)
Third, the CO balance is being factored into your FICO score thus dragging your score down more.
Fourth, PFD with the CA if #2 doesn't work. This way, you pay the CA, they delete their account and report to the OC that you have paid and the OC will change the balance to $0. This will bring your score up some.
If this CA is the only CA on your report, there should be substantial points gained once the CA is deleted. You'll get a few more points once the OC updates the balance to $0.
Current Scores - 8/26/2025
FICO 9
EQ - 769
TU - 778
EXP - 762
The FICO simulator is purposefully wrong so that people cannot reverse engineer the FICO formula using it. It is useless for anything
Upon looking further into the situation, it appears that the store credit card is not actually in collections, but I could be wrong. I'm no expert when it comes to credit. The original creditor still has the account in their name. However, it's marked as "Closed". When I call their customer service line and check the balance, they say it's still $408. And it's actually listed as "Charged Off", as you mentioned. So do you think paying it off would actually help?
@Anonymous wrote:Upon looking further into the situation, it appears that the store credit card is not actually in collections, but I could be wrong. I'm no expert when it comes to credit. The original creditor still has the account in their name. However, it's marked as "Closed". When I call their customer service line and check the balance, they say it's still $408. And it's actually listed as "Charged Off", as you mentioned. So do you think paying it off would actually help?
Yes,
Paying it will help. How much? YMMV.
Current Scores - 8/26/2025
FICO 9
EQ - 769
TU - 778
EXP - 762
The current balance is $408. If paying it will help, I'll set up payments ASAP.