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Data breach and personal information leaked

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KM1980
Member

Data breach and personal information leaked

Hello all,

 

just received a notification from the firm that held our previous mortgage that they had a data breach and personal information such SSN, DOB, address, etc was accessed. 

They are offering identity protection by Cyberscout through Identity Force, which is a TransUnion company. In addition, a single bureau credit monitoring, report and score services.

 

I do currently have Experian Premium.


In the letter they also suggest placing a Fraud Alert or Security Freeze with the credit agencies.

 

I would like to know what is the safe protocol to follow in this situations. Please keep in mind that we are also shopping for a house and may need to apply for a mortgage in the near future. 

 Thank you!

 

 

Message 1 of 3
2 REPLIES 2
GZG
Senior Contributor

Re: Data breach and personal information leaked


@KM1980 wrote:

Hello all,

 

just received a notification from the firm that held our previous mortgage that they had a data breach and personal information such SSN, DOB, address, etc was accessed. 

They are offering identity protection by Cyberscout through Identity Force, which is a TransUnion company. In addition, a single bureau credit monitoring, report and score services.

 

I do currently have Experian Premium.


In the letter they also suggest placing a Fraud Alert or Security Freeze with the credit agencies.

 

I would like to know what is the safe protocol to follow in this situations. Please keep in mind that we are also shopping for a house and may need to apply for a mortgage in the near future. 

 Thank you!

 

 


freeze your credit with TU/Exp/EQ right now:

 

https://www.experian.com/freeze/center.html 
https://www.transunion.com/credit-freeze 
https://www.equifax.com/personal/credit-report-services/credit-freeze/ 

fraud alerts are annoying, without any active attempts at ID theft, I'm not sure if I would go THAT far, but perhaps it's reccomended, I'll leave it to others to speak to it.

 

but freeze your credit at the very least right now, when you go to apply for anything, it's 5-10 minutes to unfreeze them or request a thaw (temporary unfreeze) 

Starting FICO 8:
Current FICO 8:



0/6, 0/12, 4/24 new accounts
Message 2 of 3
daveg38
Established Contributor

Re: Data breach and personal information leaked

My wife got notice from Mr. Cooper, too. We froze all our reports that second. Since we have monitoring services already, we opted not to take the offer.

Ch7 Discharge: 5/14/2016 | Target RedCard $900 | Merrick DYL $500
Message 3 of 3
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