Well, I faxed the information and followed with a call and they argued me up and down for security purposes they do not accept faxes. They also ask me to send it in by overnight mail. I faxed the other 2 CRA's and within days they updated my report. I'm waiting to buy my new home and this is what's holding me up. Grrrrrrr!
Thanks to my FICO resources. You all are great. Until this board I was clueless to the credit world.