@Anonymous wrote:I recently sent a goodwill letter out to capital one for a few late payments that I made back in 2019. They sent a reply saying I did not have any late payments in the span of the last 2 years (4/2020 to 4/2022) so there was nothing to update. How do I get them to go back further than 2 years since the late payments from 2019 are still counting against me?
Send next request by US Mail along with a copy of your payment history on this account to the office of the CEO. Welcome to the board 
