Goodwill letter for a collection that was paid

[Ttm123]

Hi everyone I wanted to write a goodwill letter for a collection that I did pay off. Do I write it to the collection agency or the original company the credit card was from? Thanks so much

[gdale6]

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@Ttm123 wrote:

Hi everyone I wanted to write a goodwill letter for a collection that I did pay off. Do I write it to the collection agency or the original company the credit card was from? Thanks so much

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You write it to the one reporting on your CR in this case the CA.