@Coco_The_Awesome wrote:Just a quick update after my phone call with them this morning:
the account manager proceeded to tell me, yet again, that charged off accounts (with balances) have no bearing to utilization. I informed her that she was uneducated and misinformed and should probably do some research before spreading false information to customers.
I am absolutely appalled that there are companies out there spreading blatant lies to customers due to their own ignorance but claim they are "experts" in credit repair.
/end rant lol
I'd save your energy. It's definitely frustrating and honestly saddening that they're spreading misinformation and taking advantage of those who aren't as well-informed as us MyFICOers, but it can't be helped.
