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Is it safe to call and pay collections?

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MissDee
New Member

Is it safe to call and pay collections?

So I'm finally able to pay off most of our collections and charge offs.  Is it safe for me to just call and pay off balances with a debit card?  I have phone numbers for all of them, and a few have sent emails offering reduced payoffs.  I just want to make sure that paying over the phone is safe and reliable. 

Thanks in advance for your help.

Message 1 of 9
8 REPLIES 8
GreatLife
Frequent Contributor

Re: Is it safe to call and pay collections?

IMO paying over the phone with a debit card is only 'safe' as each company your funds are being paid to, and accuracy of any individual employees involved in the process. My personal preference would be to manually input the payments via online portals, or send snail mail checks.

Message 2 of 9
MissDee
New Member

Re: Is it safe to call and pay collections?

What particular portals are you referring to?

Message 3 of 9
FlaDude
Valued Contributor

Re: Is it safe to call and pay collections?

Are you negotiating for Pay for Delete as part of this process?

Scores: March 21 FICO 8: EX 810, TU 808, EQ 813
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Message 4 of 9
GreatLife
Frequent Contributor

Re: Is it safe to call and pay collections?


@MissDee wrote:

What particular portals are you referring to?


The legitimate websites of each collection agency..so that you can input payment without disclosing info tied with checking account to a random employee, and to ensure accuracy of the intended payment amount. I once paid a cable bill of $38 via checking account using a phone rep, and 2 hours later PNC called me at work to verify I was paying $3800 to a cable company. I would ask to pay online whatever settlement amounts that you negotiate.

Message 5 of 9
MissDee
New Member

Re: Is it safe to call and pay collections?

"Are you negotiating for Pay for Delete as part of this process?"


I would like to, yes. But mainly I'd just like them paid, for when I apply for an auto loan.

Message 6 of 9
Seatac
Regular Contributor

Re: Is it safe to call and pay collections?

Once you give them, the operator, that number of your card plus exp date and cvv you lose control of it.

 

Usually portals are okay but look closely for a clear statement that this is a one time transaction.  I would screen cap it too.

 

Legally they can only charge what you authorized but that has never stopped a collection company from trying to charge your card multiple times. 

 

If one does, the dispute is on you to prove with your bank and when they deny you its up to you to sue and pay the costs of a years long lawsuit.

 

If I were you, I would get their agreement to payoff amount in writing,  even email is binding if from their Corp domain, and I would demand their wire transfer info and then pay whatever fees my bank charges for the wire transfer. 

 

In the alternative,  I would call my bank and see how they handle Bill Pay.  Many systems have the bank mail paper checks.

 

A 3rd alternative is getting the payoff agreement letter or email along with corporate mail address and department name and Overnight bank certified counter checks .send them return receipt required and insured.

Overnight certified mail is 10 or 20 bucks. We'll worth it to get a signed receipt. If they claim they never got it I guarantee the Post Office will criminally investigate them when you file the insurance claim and report to the Pist Master General that a signed insured package disappeared. 

 

The last thing I would ever give a debt collector is any path to accessing my bank account or debit card/credit card accounts.  I don't trust them

Message 7 of 9
indiolatino61
Valued Contributor

Re: Is it safe to call and pay collections?

Sadly, there is so much rampant fraud and identity theft that there is no 100% safe way to do anything these days. Furthermore, collection agencies are not the most trustworthy places. You never know with whom you are dealing and what illegal intentions he or she may have. I know I haven't really answered your question...just be careful and super vigilant with your money and personal information. The best of luck to you.

Message 8 of 9
MissDee
New Member

Re: Is it safe to call and pay collections?

Yikes! How do ANY of you simply pay off creditors? Sounds like so much work and worry!  

Thank you though, I'll have to consider which way I'm going to go.  I have a lot of collection agencies to pay, so this is going to be difficult for me, as I have many health issues and one of them affect my cognitive thinking. I say again:  Yikes!

Message 9 of 9
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