Merrick Bank??

[firemartinez1980]

Does anyone have contact info for Merrick Bank? On there website it is just a physical address, but I would like to contact them (Customer service, ceo, etc) about removing a 30 day late on my credit. I have been with them for 4 years and never missed a payment until Oct 2023 and it was only by a few days, however, this is now on my credit and would like to try to have it removed.

Thanks in advance!

[Anonymous]

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@firemartinez1980 wrote:

Does anyone have contact info for Merrick Bank? ... I have been with them for 4 years and never missed a payment until Oct 2023 and it was only by a few days, however, this is now on my credit and would like to try to have it removed.

Thanks in advance!

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Isn't there a Customer Service phone number on the back or your card, in your service agreement paperwork, or in your account webpage?

[firemartinez1980]

If I wanted to talk to a Pakistani guy 7 timezones away from me that will literally not help my situation at all I would have called the BS number on the back of my card.

[GZG]

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@firemartinez1980 wrote:

Does anyone have contact info for Merrick Bank? On there website it is just a physical address, but I would like to contact them (Customer service, ceo, etc) about removing a 30 day late on my credit. I have been with them for 4 years and never missed a payment until Oct 2023 and it was only by a few days, however, this is now on my credit and would like to try to have it removed.

Thanks in advance!

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if it's reporting to your credit, it's over 30 days late, not a few days late. 

people on the phone are unlikely to be able to help, start looking up addresses and email addresses to send goodwill letters to 

[CorpCrMgr1]

Merrick is one of the hardest to be customer service oriented. Good luck!

[Jnbmom]

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@firemartinez1980 wrote:

If I wanted to talk to a Pakistani guy 7 timezones away from me that will literally not help my situation at all I would have called the BS number on the back of my card.

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You can either A call the BS number and ask to speak to a supervisor or  B find the CEOs email or mail them a goodwill letter .

[Izak]

Back of the card bro, there is the number