National Recovery Agency

[Anonymous]

Hello everyone,

I thought I would share my experience with National Recovery Agency in Harrisburg, Pa for anyone who has a collection with them. 

I started by sending a PFD to which they never responded.  So I called them.  The agent was very nice and offered to delete from my credit report if I paid off my account.  I didn't ask to settle for a smaller amount as it was only a $63 collection.  So on 4/6, I paid the $63 owed plus a $7.95 fee for paying over the phone and I was told to expect removal between 30 and 90 days.  The collection came off my account on 4/26.  They give nothing in writing but they did follow through very quickly with what they said they would. 

If only all collection agencies were this easy to deal with.    

[AutoBot]

Congrats on the successful PFD!

[Anonymous]

Thank you AutoBot.

[Anonymous]

Hi Witchykitty! May I ask how you got them to offer to delete for payment? I have a collection with National Recovery, and when I called they said they would report it as paid in full, and that I would have to contact the CRA to have it removed.  

[Anonymous]

Hi Lucy. 

I called and said I saw the collection on my credit report and was calling to inquire about making payment and the rep offered.  He told me that if I paid that day that they would remove the account from my credit report.  I asked again to make sure I was hearing him correctly and he said that it would be removed and to allow between 30 and 90 days to see the change.  It was gone in 20 days. 

Maybe try calling again to get someone different. 

[RonM21]

Good for you OP!

[RonM21]

Good for you on the PFD!

[Anonymous]

Thanks. I'll call them again tomorrow in hopes of speaking to someone different. Hopefully I can have the same success you did!

[Anonymous]

Good luck! I know I'm not the only one who got a pay for delete from them so hopefully you'll be the next.

[Anonymous]

Thanks for the advice.  I called at a different time of day to get a different agent on the phone.  I still had to ask if the collection would be removed, and the agent stated that they would advise the CRA to mark as paid in full and delete.  It took about 4 weeks since making payment for my credit report to update and the account was deleted!