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@Anonymous wrote:
I called portfolio to try and settle my debt. They refused to go below 75%!! I don't understand. All the other places I have settled have gone to 50% or less. I gladly told portfolio I would pay it off for 50%. They then said to me call me back when you can pay off this debt. Has anyone ever dealt with this from them or have any advice???
How big is the debt? Is it past SOL?
@Anonymous wrote:
$4600 and they have had it since 5/13/2015. They also just bought another one of my accounts for $2500 10/2015.
Are these past SOL?
Then thats the reason. They know they still have the option to sue for the full amount. I personally would not try to negotiate lowball settlements of large debts until they are past SOL.
@Anonymous wrote:
The interesting thing about the $4600 collection at portfolio is that it says it's from citi/bestbuy. But also on my CR it says I had a capital one/bestbuy acct which I closed. The $4600 is just from a citi credit card not a bestbuy acct. is there anything I can do about this since it's only semi accurate? It's supposed to be a plain citi student credit card not a citi/bestbuy account.
cap1 ended their best buy relationship and citi cards took over. best buy never gave you any credit, Cap1 backed financing and credit for BB. so now its citi and that reports correctly.
@ddemari wrote:
@Anonymous wrote:
The interesting thing about the $4600 collection at portfolio is that it says it's from citi/bestbuy. But also on my CR it says I had a capital one/bestbuy acct which I closed. The $4600 is just from a citi credit card not a bestbuy acct. is there anything I can do about this since it's only semi accurate? It's supposed to be a plain citi student credit card not a citi/bestbuy account.cap1 ended their best buy relationship and citi cards took over. best buy never gave you any credit, Cap1 backed financing and credit for BB. so now its citi and that reports correctly.
Actually, the citi card reporting delinquent is not the best buy card. However, you can dispute for accuracy, but I would start with portfolio and the BBB, not the credit reports. They need to provide documentation supporting a best buy/capital one charge off (been through this myself). If they can not provide the documentation (as per the recent judgement from CFPB), then the account is null and void. They need either citi documentation for the correct account, or provide documentation for an account that does not exist.
Study some portfolio complaints, and you will see the best way to handle. Get ducks in row. Or, if you can't afford to pay, don't poke bear. Regardless, you have an outstanding debt, and for credit purposes, you should make payments to citi after portfolio releases the account.
Cbaker, I recently had the displeasure of dealing with PRA on two accounts. They sued me on both accounts, and were complete jerks when trying to negotiate. I had gone the whole route of requesting PFD, Goodwill, dispute, etc and ultimately did not want to go to court. Your debts are early, and you have some time to sit on them... with that being said, I was told on a few occasions that they would not settle below 55% (when I offered to settle at 50% or less). That ended up being the amount I quoted them on, and received pushback a few times. They kept stating "this has been reviewed by an attorney and a court date has been scheduled", and I kept telling them to call me back when they agreed to 55%. They also stated they would be willing to break up the settlement into payments, which I was against...
In the end, it took a lot of determination and insistance on my end (as well as some fretting about going to court), but both accounts were settled for 55% of the original balance. PRA is notorious for being aggressive and sometimes unethical.
On a side note, if you do decide to settle, make sure to get an email or letter ahead of time stating that they agree to report it as such to the credit agencies. PRA sent me emails on both occasions ahead of time and I even had them edit one so I felt more comfortable with it. Upon settling they tell you to wait 10 days, then you can call back to request they send you the physical letter that the account has been settled/paid. BELIEV ME- If you don't call, they won't do it. And it took me a few times of calling on one acocunt for them to "remember" to send the letter out and update my credit reports. Also, each time I called back to remind them to send the letter, they would claim I owed them the difference (what remained after the settlement), and I'd politely tell them the account was settled in full, then they'd "see the zero balance".
Good luck!
Kaytee