Self.inc goodwill contacts? - myFICO® Forums - 6314691

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I had a secured self lender loan go 60 days then become closed and paid off in early 2018. I completely forgot about this account as my mother was actively dying of brain cancer those months.

The search algorithms on here and google dont pull up anything as "self" and "lender" are very common phrases.

Any guidance in the right direction would be greatly appreciated.

Thanks for your help as always community.

As of 5/2021 EX8: 616 | TU8: 665 | EQ8: 662
First Premier $700 | Capital One Secured $500 | Discover It $1,000 (formerly secured)
Capital One Quicksilver $400 | Credit One Platinum $300 | Victoria's Secret $200
Express Next $500 | Williams Sonoma Store $400 | Brylane Home $250 | Chime Credit Builder NPSL
Walmart World Mastercard $300 | Aspire Mastercard $500 | Cerulean Mastercard $750
CFNA Bosch Car Care $800 | First Premier no AF $700 | Avant Mastercard $300 no AF

Message 1 of 9

8 REPLIES 8

They changed their name https://www.self.inc/

Appears this is the bank behind them https://www.lead.bank/

Message 2 of 9

Got ya. That still doesnt help, searching those common words is useless with search algorithms. I'll keep searching. Hopefully someone can chime in.

As of 5/2021 EX8: 616 | TU8: 665 | EQ8: 662
First Premier $700 | Capital One Secured $500 | Discover It $1,000 (formerly secured)
Capital One Quicksilver $400 | Credit One Platinum $300 | Victoria's Secret $200
Express Next $500 | Williams Sonoma Store $400 | Brylane Home $250 | Chime Credit Builder NPSL
Walmart World Mastercard $300 | Aspire Mastercard $500 | Cerulean Mastercard $750
CFNA Bosch Car Care $800 | First Premier no AF $700 | Avant Mastercard $300 no AF

Message 3 of 9

Anyone? I sent a general email to customer service but I know this usually isn't the best route. Was hoping to reach an executive or similar.

As of 5/2021 EX8: 616 | TU8: 665 | EQ8: 662
First Premier $700 | Capital One Secured $500 | Discover It $1,000 (formerly secured)
Capital One Quicksilver $400 | Credit One Platinum $300 | Victoria's Secret $200
Express Next $500 | Williams Sonoma Store $400 | Brylane Home $250 | Chime Credit Builder NPSL
Walmart World Mastercard $300 | Aspire Mastercard $500 | Cerulean Mastercard $750
CFNA Bosch Car Care $800 | First Premier no AF $700 | Avant Mastercard $300 no AF

Message 4 of 9

Im looking for the same thing. lmk if you find anything and i will as well

Message 5 of 9

They were not helpful at all. In fact just referred me to Austin capital Bank instead. I even tweeted them.

As of 5/2021 EX8: 616 | TU8: 665 | EQ8: 662
First Premier $700 | Capital One Secured $500 | Discover It $1,000 (formerly secured)
Capital One Quicksilver $400 | Credit One Platinum $300 | Victoria's Secret $200
Express Next $500 | Williams Sonoma Store $400 | Brylane Home $250 | Chime Credit Builder NPSL
Walmart World Mastercard $300 | Aspire Mastercard $500 | Cerulean Mastercard $750
CFNA Bosch Car Care $800 | First Premier no AF $700 | Avant Mastercard $300 no AF

Message 6 of 9

I have been dealing with them for a couple years, in an attempt to get granted a late payment removal on an account from 2017. I'm always referred to Austin Capital, which only verifies repeatedly that the credit report is accurate and never addresses the GW request. Self aka Self Lender just refers me back to them. So, at this point, I don't know what to do with this account. It's odd how unresponsive they are, considering their nature of work (to help rebuild credit).

Starting Scores:EX: 497 TR: 506 EQ: 500
Current Scores:EX: 589 TR: 591 EQ: 587
Goal Scores: EX: 751 TR: 751 EQ: 751

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Message 7 of 9

@cnicolebanks wrote:
I have been dealing with them for a couple years, in an attempt to get granted a late payment removal on an account from 2017. I'm always referred to Austin Capital, which only verifies repeatedly that the credit report is accurate and never addresses the GW request. Self aka Self Lender just refers me back to them. So, at this point, I don't know what to do with this account. It's odd how unresponsive they are, considering their nature of work (to help rebuild credit).

Yeah, same experience and thoughts here. I just don't understand it.

As of 5/2021 EX8: 616 | TU8: 665 | EQ8: 662
First Premier $700 | Capital One Secured $500 | Discover It $1,000 (formerly secured)
Capital One Quicksilver $400 | Credit One Platinum $300 | Victoria's Secret $200
Express Next $500 | Williams Sonoma Store $400 | Brylane Home $250 | Chime Credit Builder NPSL
Walmart World Mastercard $300 | Aspire Mastercard $500 | Cerulean Mastercard $750
CFNA Bosch Car Care $800 | First Premier no AF $700 | Avant Mastercard $300 no AF

Message 8 of 9

Any luck with self ?

Message 9 of 9