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Yikes. I sent a DV letter a few months ago, to which they responded within a couple weeks.
I don't think that I C Systems answers anyone!
No one has to respomd to a PFD!
Did you DV first?
no, paid collection counts as bad as an unpaid one. you have no ground to get a removed collection off your report through a dispute.
just send them anothe PFD - lower your offer by 5%.