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Synchrony / Amazon Goodwill removal request,

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Anonymous
Not applicable

Re: Synchrony / Amazon Goodwill removal request,

@Wayupto850 - Did you have any luck? I am in a very similar situation. Thanks.
Message 31 of 37
Anonymous
Not applicable

Re: Synchrony / Amazon Goodwill removal request,

I just called Synchrony Amazon and attempted to have 3 (I know ugh) 30 days late due to medical issues in 2017. After an all out knock-down drag out with Capital One, it was fairly simple. They said they would request the delete to the credit bureaus and I should see something within 30 days....keeping my fingers crossed its true!

Message 32 of 37
Anonymous
Not applicable

Re: Synchrony / Amazon Goodwill removal request,

do you still have the contact info for the person you requested the late payment removal from?

Message 33 of 37
Anonymous
Not applicable

Re: Synchrony / Amazon Goodwill removal request,

I just called the main customer servicve line and it worked, all deleted.


@Anonymous wrote:

do you still have the contact info for the person you requested the late payment removal from?




Message 34 of 37
Anonymous
Not applicable

Re: Synchrony / Amazon Goodwill removal request,

Wow, I am so happy I came accross the post. 

2 weeks before closing on my first home, my credit score dropped by 65 points due to A missed payment for my Amazon card. This drop put me well below the minimum credit score allowed to purchase a home through the program I am going through. Not only that, it does not look well to have missed payments right before closing. 

Then I came across this post in how to have it removed. On Dec 24th, I called Amazon to make the missed payment to become current on my account. I then asked to speak to someone about removing the missed payment status off of my credit report. The rep I spoke with first stated he would gladly credit my account the $35 fee. While I was happy with this, this was not my concern at the time, I needed this off of my credit report! After further explaining, he said he would write a request to have it removed, and that it would take 20 days to a determination in mail. The clock to closing is ticking is all I could think about when he said 20 days. 

Here were are, 5 days later, and the missed payment is removed from my credit report! Bumping my score 69 points higher!!! 

 

Praise the Lord, all in time to close in a week! Thank you so much for this post. 

Message 35 of 37
rkp25
Valued Member

Re: Synchrony / Amazon Goodwill removal request,

Can anyone forward the link to me for submitting an online GW adjustment for the TJX/ Synchrong account?  When I login online, under contact us, it just provides a "Live Chat" option and a phone number.  I know there is a written PO Box to send it to, but was hoping to attempt it online first to speed up the process.

 

Thx!

Message 36 of 37
Anonymous
Not applicable

Re: Synchrony / Amazon Goodwill removal request,

I made the request with the live chat representative and it worked. My report was updated within a week and a half
Message 37 of 37
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