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This can't be right? Old collections suddenly reporting as new. 30 point score drop.

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Seatac
Valued Member

Re: This can't be right? Old collections suddenly reporting as new. 30 point score drop.

Just to make sure I understand your situation as you have posted it here. 

 

1. In the summer of 2024 you had a Spectrum cable account at your address.

 

2. That summer you moved and a new person AGREED to transfer your account into their name .

 

3. They DIDN'T DO WHAT THEY PROMISED.

 

4. YOU didn't check to make sure it happened _was transferred. 

 

 

If that is correct YOU are responsible for that 279 bucks . 

 

Pay the bill ASAP

 SURE try and call Spectrum and ask them to claw back the account.  Funny thing is they MAY NOT have sold the account instead they just subbed it out.  Hope that is the case.

 

Offer to pay them directly if they pull back the account. 

 

Otherwise pay the collection.  A paid collection is better than an unpaid collection.  You might even negotiate a pay to delete....no promises but possible 

 

You can then make a consumer note on the account at each CRA explaining the situation 

 

Let us know what you decode to do

Message 11 of 22
bass_playr
Established Contributor

Re: This can't be right? Old collections suddenly reporting as new. 30 point score drop.


@Seatac wrote:

Just to make sure I understand your situation as you have posted it here. 

 

1. In the summer of 2024 you had a Spectrum cable account at your address.

 

2. That summer you moved and a new person AGREED to transfer your account into their name .

 

3. They DIDN'T DO WHAT THEY PROMISED.

 

4. YOU didn't check to make sure it happened _was transferred. 

 

 

If that is correct YOU are responsible for that 279 bucks . 

 

Pay the bill ASAP

 SURE try and call Spectrum and ask them to claw back the account.  Funny thing is they MAY NOT have sold the account instead they just subbed it out.  Hope that is the case.

 

Offer to pay them directly if they pull back the account. 

 

Otherwise pay the collection.  A paid collection is better than an unpaid collection.  You might even negotiate a pay to delete....no promises but possible 

 

You can then make a consumer note on the account at each CRA explaining the situation 

 

Let us know what you decode to do


No, you did not understand what OP said correctly.  

 

Here's the quote from OP that you missed:

 

"The account became delinquent in the summer of 2024. And you're right, it was not mine. I called Spectrum to have the account transfered to the new occupant of the home. "

 

You're claiming he said someone AGREED to take it over but didn't follow through.  He called Spectrum himself and instructed them that someone else was moving into the house--that he was not going to be the resident there any longer.  As such, it would appear that he has done what he's legally required to do--contact the creditor directly to inform them that he would no longer be there and that service needed to be switched into the new resident's name.  Please, and I mean this with no disrespect whatsoever--before you make comments, please make sure you're actually reading what has been said first.  Posting things like this which are based on inaccurate perception can end up being bad advice, though you didn't intend to give bad advice.

 

@heydude , 

 

The onus is on you to be able to prove that you no longer lived at that address.  Here's what I would do if I were in your shoes...and I've actually done this to prove similar for a utility bill before.  It worked, and they dropped the matter completely without me having to pay a bill that I was not responsible for.  Your mileage may vary but IMHO it's still worth the effort.

 

1--locate documentation showing your change of address from that time.  Could be utility bills, cancelled checks for your rent at your new place, if you changed your address on your driver's license, etc.  You will want to show your change of address---to prove that you no longer lived at the service address for that Spectrum account.

 

2--If you're like most of us these days, you use your cell phone instead of a landline phone--or, at the least, you use a cell phone more than a landline.  I have AT&T for cell service, and I can go through their customer service and obtain at least 18 months of prior bills.  In my situation, I was charged nearly $400 for a utility account that occurred after I had moved.  The strange part was that I had started up service at my new address with the same utility provider, so it's not like they could claim total ignorance, but it is still possible to have multiple accounts.  So, I tracked down my cell phone bill for the month of the move, and lo and behold, it showed two phone calls from me to the utility provider's phone number.  This alone does not prove the contents of the conversation, but it did prove that I contacted them directly.  

 

 

When I combined the info--proof that I had moved with proof that I had called them at the time of the move, I sent a certified letter to the creditor.  I showed them the evidence, explained to them that I had indeed paid in full the last bill while I had lived at that address, and that I would not be paying them for a bill I legitimately did not incur, they chose to drop the matter.  Again, your mileage may vary, but before I drop $279 on a debt I know I legitimately don't owe, I'm going to take these steps.  I don't believe in the concept of paying someone when I legit don't owe them anything.  

 

 

 

 

Message 12 of 22
Seatac
Valued Member

Re: This can't be right? Old collections suddenly reporting as new. 30 point score drop.

Err no. I claim nothing. I ask him if my understanding was correct.

.you however claim he said words he didn't

 

You say:

"He called Spectrum himself and instructed them that someone else was moving into the house--that he was not going to be the resident there any longer."

 

That paragraph does not appear in his post.

 

You quoted the OP that ".... I called Spectrum to have the account transfered to the new occupant of the home. "

 

This indicates HE the OP was the Old occupant of the home. 

 

Think about it, if he was not the Old occupant how would he know it had a NEW occupant?  If the account did not already exist in his name , how could he have called to transfer it to the new occupant?

 

If YOU, or anyone,  does NOT have an account with any utility or business and suddenly a bill or debt pops up on your credit report it is FRAUD. You don't call them to transfer ownership you report a crime. 2 very different things. 

 

Please read more carefully before you claim I said or did something I didn't do.

Message 13 of 22
bass_playr
Established Contributor

Re: This can't be right? Old collections suddenly reporting as new. 30 point score drop.


@Seatac wrote:

Err no. I claim nothing. I ask him if my understanding was correct.

.you however claim he said words he didn't

 

You say:

"He called Spectrum himself and instructed them that someone else was moving into the house--that he was not going to be the resident there any longer."

 

That paragraph does not appear in his post.

 

You quoted the OP that ".... I called Spectrum to have the account transfered to the new occupant of the home. "

 

This indicates HE the OP was the Old occupant of the home. 

 

Think about it, if he was not the Old occupant how would he know it had a NEW occupant?  If the account did not already exist in his name , how could he have called to transfer it to the new occupant?

 

If YOU, or anyone,  does NOT have an account with any utility or business and suddenly a bill or debt pops up on your credit report it is FRAUD. You don't call them to transfer ownership you report a crime. 2 very different things. 

 

Please read more carefully before you claim I said or did something I didn't do.


Sorry, but no.  I did no such thing, and you absolutely did what I claimed you did.

 

Your own words in your first post:

 

"Just to make sure I understand your situation as you have posted it here

 

1. In the summer of 2024 you had a Spectrum cable account at your address.

 

2. That summer you moved and a new person AGREED to transfer your account into their name .

 

3. They DIDN'T DO WHAT THEY PROMISED.

 

4. YOU didn't check to make sure it happened _was transferred. 

 

 

If that is correct YOU are responsible for that 279 bucks . "

 

You start off by stating your understanding "as you have posted it here" and then you proceed to detail several things that he never posted here:

 

--Your #2 claims that OP said he made an agreement with the new tenant.  He said no such thing.  

--Your #3 claims the new tenand did not do what "they promised"....when OP said literally not one word about the new tenant making any promise to him whatsoever.

--Your #4 claims that he didn't check--your whole position is that the new tenant TOLD HIM that they would transfer the account and that OP left it at that.  That's a complete fabrication on your part--not a single word of that appears anywhere in the OP's posts here.  He literally said he contacted the creditor himself and informed them of the new occupant.  If you cannot see the difference between what he said and what you claim he said, then respectfully, I cannot help you there.  No one can.  He said not one word about making any such arrangement with any new tenants.  What he DID say was that he informed the creditor.  That's what you implied he should have done.  And it's what he did.  This isn't difficult to understand.

 

Next, you need to learn the difference between MY statement and HIS statement.  When I say something, unless I am specifically saying it's a quote from OP, it is not at all intended to be described as one.  Your post:

 

"

You say:

"He called Spectrum himself and instructed them that someone else was moving into the house--that he was not going to be the resident there any longer."

 

That paragraph does not appear in his post."

 

"that paragraph" was never once claimed to appear in his post.  That was MY WORDS, I never claimed them to be his words.  Come on, really??  Now you're just arguing for the sake of arguing, it's crystal clear that I was not trying to claim that as his quoted words.  You need to do better than that.  That's not honest.  And respectfully, you're smarter than to make this kind of mistake honestly.  That was MY description of what he said he had done.  Why you're twisting this so much is anyone's guess, but I can only assume you know better than this.

 

Yes, the OP was the old occupant.  He said he called the creditor to have the account transferred--no doubt for that exact reason, that he was the old occupant and someone new was moving into the home after he moved out.  Why is that a point of contention for you?  You seem to not understand that when one moves out of a rented home they don't wish to continue paying the bills for that address or something.

 

Your words:

"If YOU, or anyone,  does NOT have an account with any utility or business and suddenly a bill or debt pops up on your credit report it is FRAUD. You don't call them to transfer ownership you report a crime. 2 very different things. "

 

First, WRONG.  It's NOT fraud--it CAN BE fraud, but it can also be a bona fide simple error.  Please consult a law dictionary--fraud is always an intentional act.  A simple mistake is not fraud.  A genuine error or oversight is not fraud.  Period.

 

Second, he called to transfer WHEN HE MOVED--you're pretending he did it only upon discovering it on his credit report some time later.   And he told us exactly that in his own words when he posted this:

 

"The account became delinquent in the summer of 2024. And you're right, it was not mine. I called Spectrum to have the account transfered to the new occupant of the home. That never happened and I didn't know about it until it hit my credit report. I disputed it to no avail. "

 

He called at the time of the move to ensure they transferred the account to the new occupant.  He did not know they never transferred it until it hit his crefit report.  You're acting as if he called to transfer AFTER it was on his credit.  For someone telling me to "Read more carefully", you're sure making a lot of errors in reading yourself.  There's no way he could "report a crime" when he called to transfer because he, like all of the rest of us, does not have a crystal ball to know what would happen in the future.  So please, dial it back.  You have no place attacking others over your mistakes in reading comprehension, thank you.

 

In the future, QUOTES are either notated as quotes from someone or " " marks are used--or both.  When I make a simple statement, where none of that is done, you're falsely assuming I am claiming it's a quote from him.  That's simple basic English class.  And that doesnt help anyone here.  

 

 

Message 14 of 22
Seatac
Valued Member

Re: This can't be right? Old collections suddenly reporting as new. 30 point score drop.

You have real issues with reading comprehension.

 

This phrase, and every numbered point in my list, are questions. Read and comprehend. 

"Just to make sure I understand your situation as you have posted it here

 

As for your rant about fraud,  debt onbmy account that is NOT MINE  doesn't just turn into collections . That debt appears because of fraudulent action. In this case the breach of agreement to transfer the account.  Failing to filling through is fraud as is using the cable you are not paying for. 

 

279  either represents someone with every possible package or someone using the cable for many months. The cable company sent the bills ti the address on the account .

 

So either the OP ignored bills to his new address because when you close a cable account the require a forwarding address,  OR the new tenant used tge cable ignoring the bills and his agreement to transfer the account. THAT IS FRAUD. It is also theft of services and breach of contract . You just need proof he ahred to it.

Yousay

"

"He called Spectrum himself and instructed them that someone else was moving into the house--that he was not going to be the resident there any longer."

 

That paragraph does not appear in his post."

 

"that paragraph" was never once claimed to appear in his post.  That was MY WORDS, "

 

My point exacty. YOU chose to speak for the OP. You have no right to make claims for him  

 

 

You post

"Second, he called to transfer WHEN HE MOVED--you're pretending he did it only upon discovering it on his credit report some time later. And he told us exactl

 

I am pretending nothing and nothing bin my post says or intimates that sentiment. 

Yout reading comprehension is lacking.

 

You state

Your #2 claims that OP said he made an agreement with the new tenant. He said no such thing.  

 

So the OP decided, without asking new TENANT, that the new tenant not onlybm wanted cable but wanted to transfer the old tenants account?

 That is the only reading of your words. You really don't comprehend well 

 

--Your #3 claims the new tenand did not do what "they promised"....when OP said literally not one word about the new tenant making any promise to him whatsoever.

 

See #2 above. If the new tenant agreed to takw over the account, that isxa verbal contract and a contract is a PROMISE TO PERFORM.

 

 

--Your #4 claims that he didn't check--your whole position is that the new tenant TOLD HIM that they would transfer the account and that OP left it at that. That's a complete fabrication on your part--not a single word of that appears anywhere in the OP's posts here.  

 

The OP says he was unaware of the debt until a debt collector contacted him. If he had checked he would have known the transfer did not take place.  Please practice reading comprehension. 

 

You state

"You're acting as if he called to transfer AFTER it was on his credit. For someone telling me to "Read more "

 

This is yet another of your bizarre claims not founded in fact or anywhere in my posts. I never acted any such way or thought it much less posted it.

 

 You say

"There's no way he could "report a crime" when he called to transfer because he, like all of the rest of us, does not have a crystal ball to know what would happen in the future"

 

I never said that and your intentionally false claims are now falsehoods.

 

You file a police report or company report for fraud WHEN YOU DISCOVER TGE FRAUD. That you falsely claim that I said, claimed or implied  that he should have or could have  filed a fraud complaint before he knew about the fraud is an absolutely insane creation in YOUR BRAIN as it appears in none of my posts.

 

You say 

"...When I make a simple statement, where none of that is done, you're falsely assuming I am claiming it's a quote from him. That's simple basic English class. And that doesnt help anyone here."

 

i never said you quoted the OP. I said you stated stuff the OP didn't just like you keep making stuff up claiming i said, fid, act as is, etc none of which I have.

 

You are now at the harassment point and I will no longer tolerate your false claims or flaming posts.  

 

Message 15 of 22
coldfusion
Community Leader
Mega Contributor

Re: This can't be right? Old collections suddenly reporting as new. 30 point score drop.


@bass_playr wrote:

 

Your own words in your first post:

 

"Just to make sure I understand your situation as you have posted it here

 

 


 "Please confirm that what I'm hearing is what you're actually saying."<follows up with what they're hearing>

 

Everybody please knock off the squabbling and get back on topic.

 

 

(2/2025)
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Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 16 of 22
vntrsc
Established Contributor

Re: This can't be right? Old collections suddenly reporting as new. 30 point score drop.

The steps the OP should have taken are more than likely outlined in Spectrum's Terms of Service.

 

If the Terms of Service allow a current subscriber to transfer an account to another person, that new potential subscriber would probably have to either apply for service or fill out a form agreeing to become the subscriber on the account.  A business is not going to transfer an existing account to another person without some indication of agreement from that new person.  

 

In the event that the OP was not allowed to transfer his account to another person or there are obstacles that prevented him from doing so, he would have had to follow the steps to terminate his service as outlined in the Terms of Service.


Just as with any business services, read the agreement/Terms of Service.

 

Message 17 of 22
bass_playr
Established Contributor

Re: This can't be right? Old collections suddenly reporting as new. 30 point score drop.

No, follows up with what they claimed to hear which just happens to directly contradict what the OP actually did post.   You quoted the 'as you posted it', but had no comment on the fact that his reply did not match what OP actually posted in the first place.

 

There's a difference.  And while you dismiss it as 'squabbling', the fact remains that incorrect perceptions lead to bad advice, which should never be the goal here.

Message 18 of 22
SyedSa
Moderator

Re: This can't be right? Old collections suddenly reporting as new. 30 point score drop.

Hi everyone,

 

This discussion has gotten a bit heated. Please remember that, while it is fine to disagree with others, discussion should always remain friendly and respectful as required by the myFICO® Forums Terms of Service.

 

Thank you for your cooperation.

Message 19 of 22
heydude
New Member

Re: This can't be right? Old collections suddenly reporting as new. 30 point score drop.


@Seatac wrote:

Just to make sure I understand your situation as you have posted it here. 

 

1. In the summer of 2024 you had a Spectrum cable account at your address.

 

2. That summer you moved and a new person AGREED to transfer your account into their name .

 

3. They DIDN'T DO WHAT THEY PROMISED.

 

4. YOU didn't check to make sure it happened _was transferred. 

 

 

If that is correct YOU are responsible for that 279 bucks . 

 No, I called spectrum and had them transfer it into the new person's name. Cable modem and all. They said that's very standard and had no problem doing it. It just didn't happen for whatever reason. 

 

I asked them to claw back the debt from collections, they said they don't do that. 

 

Isn't the general rule of thumb not to pay something that's in collections if they won't delete it?

Message 20 of 22
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