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Returning the car and having a repo are not mutually exclusive or inconsistent.
A consumer can make a voluntary repo, with the difference being they volutary turned in the vehicle as opposed to the creditor sending a repo agent to take it. The CRAs provide codes for repo by type.
The repo laws/regulations of your state control the process, and the final disposition of the net loss.
Usually, the creditor sells the car and must then notify the consumer of the remaining net deficiency after subtraction of their recoup.
If a net loss, they can take it as a charge to profit and loss, and report that to the CRAs as the status.
What specifically did you dispute as being inaccurate in their reporting?