contacting ford credit

[Anonymous]

does anyone have a phone number for the credit dispute department of ford credit in omaha? i have researched on the internet extensively and called everywhere and don't have anything!! i am not talking about the customer service number. i need to talk to a human about a 30 day reported incorrectly, i have already formally disputed this. please help!!

[daisyduke]

Call the Ford Credit Customer Service Center at 1-800-727-7000 Monday-Friday, from 7:00 a.m. to 8:00 p.m. (Central Time); Saturday 7:00 a.m. to 5:00 p.m. (Central Time). Please have your account number ready!

Did you try calling this number/ THE 800 number? plug in your account number. YOu should have option avail. to speak with a CustomerService Representative. This is the phone number I think I used to make phone payments. I have never, not once, had any issues with FMC customer service, you will probably have very good luck.....I once doubled up my car payments and called ahead to let them know I was going to do this, they never reported me as late, I asked them not to. I told them the date I was going to make the double payment. They were very good to me. I liked dealing with their customer service....no call center frustrations at all.

Good luck.

[Anonymous]

of course i have tried customer service

they will just tell you to write a letter

they cannot help you at all with a dispute

??

i need a number for the dispute department

[daisyduke]

Samby,

I had to call FMC to get the lease inspector appt.  anyway, I asked for a phone number for their dispute department, the rep didn't have one. But said to write to the following address:

Ford Motor Credit

ATTN:  Dispute Department 

P. O. Box 54200

Omaha, NE  68154-8000

I hope this helps you!