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I'd like to dispute this account as I have no idea what it is. It's not showing up as a collection but an actual account. Should I send a letter directly to them asking them to verify the account legitimate or send a letter to the CRA's? What confuses me is that it's showing up as an open account but a closed account and a zero balance. Why is this? TU and Exp are reporting it. ..TU reporting as Verizon and Exp reporting it as GTE.
In the world of mergers, it sounds like Verizon ended up with this account. Did you ever have telephone service that ended up unpaid, specifically around summer of 2008?
Open account refers to the account type. It isn't a collection agency, so it can't appear in Collections. FICO should be scoring it as a CO (paid or unpaid, it doesn't matter per your score). Under a manual review by a lender, they will see it as a paid CO. If you never paid Verizon, GTE, or any number of companies that could have owned it previously, then it is possible they sold the debt to a CA, who may or may not report.
If you want it off, and you probably do, try sending Verizon a Goodwill letter (GW) asking them to delete. If indeed you paid it, then include that in the letter. Usually Verizon will report quite nastily by saying comments like "charge-off" or "collection".
I did move at that time but was never in receipt of any type of bill showing a balance but can't remember specifically what phone company it was. The only thing I can think is that logically in the move I never got a final bill or any notices from them. I guess that's my error in not following up and trusting mail forwarding. I guess my shot from here is to do a GW like you said and see if they will work with me. Thanks.