Venture MasterCard Metal or not?

[CreditInspired]

I wonder if saying you’ve misplaced your card will get you a metal one when they send out the replacement. 

Just my 2cents 

[RickNATL]

I called them a few weeks ago about the same thing...it seems to be a "special" offer...

The CSR told me they have to see it as an offer / option on their side in order to offer it.  I'd be curious to know if u learn more...

[UncleB]

@paulesport, requesting a metal card from Capital One for any of their products seems to be hit-or-miss with the CSRs.

Your best bet is to simply request a replacement card (either online or via phone - if you call it's automated).  That's what I did with my Savor, and the replacement did come as the metal version.

[Shooting-For-800]

CSRs are clueless with Metal cards.

Just order replacement card and you may get metal.

I have metal Venture and Savor by doing this after never getting answer I wanted.

GL!

[nax]

I recently PCd to a Venture from QS and I don't have the new card yet, it's been quite a while. May or may not be a metal card, I tried asksing and just got these little hints from CSRs at Cap1 but it seems like they can't tell you or talk to you about metal card options unles you ask and push it. Here are my data points so far...

March 15th - PC from QS to Venture 

March 19th - Email card should arrive March 28th

April 1st - Called CSR said has been too long, offered to waive $16 rush fee, I opted to wait another day. (CSR said it's a nice card maybe give it another day, but I can do the replacment if you want, but I can't say too much this line is recorded)

April 2nd - Decided I might as well take up the offer and called back, CSR said "No, wait another day please"

April 3rd - CSR said calling back office group and put me on hold for 3 min, came back and said "The cards were on back order, we had to order more and it was not actully shipped until March 28th. "At this point I said, hey I use this card A LOT and it gets scratched up easy can you see if I was sent a metal card and that was why it was delated, she replied I don't have that information but you should really give it a few more days.

Edit : Also I opted to go with the Venture One, I really don't do enough spending on this card to go with the AF and realize it's probably not the metal but I figurued was worth a shot.

[UncleB]

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@nax wrote:

I recently PCd to a Venture from QS and I don't have the new card yet, it's been quite a while. May or may not be a metal card, I tried asksing and just got these little hints from CSRs at Cap1 but it seems like they can't tell you or talk to you about metal card options unles you ask and push it. Here are my data points so far...

March 15th - PC from QS to Venture 

March 19th - Email card should arrive March 28th

April 1st - Called CSR said has been too long, offered to waive $16 rush fee, I opted to wait another day. (CSR said it's a nice card maybe give it another day, but I can do the replacment if you want, but I can't say too much this line is recorded)

April 2nd - Decided I might as well take up the offer and called back, CSR said "No, wait another day please"

April 3rd - CSR said calling back office group and put me on hold for 3 min, came back and said "The cards were on back order, we had to order more and it was not actully shipped until March 28th. "At this point I said, hey I use this card A LOT and it gets scratched up easy can you see if I was sent a metal card and that was why it was delated, she replied I don't have that information but you should really give it a few more days.

Edit : Also I opted to go with the Venture One, I really don't do enough spending on this card to go with the AF and realize it's probably not the metal but I figurued was worth a shot.

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If you're talking about the Venture One (and not the Venture) then I'll be very surprised if it comes as metal, since as far as I know nobody has reported getting Venture One in metal.

[Anonymous]

I just got my Venture in the mail today, and it’s metal! But I did not upgrade, it was a new account, so I’m not sure if they’d send you one from doing a PC

[Shooting-For-800]

Pretty sure the only Ventures that are metal are Visa Siggys.

[sghosh5]

I just upgraded mine to Venture. If it comes as non metal i will ask to replace reporting lost as others said in the forum that might create a metal card. But mine is mastercard version though

[Anonymous]

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@UncleB wrote:

@paulesport, requesting a metal card from Capital One for any of their products seems to be hit-or-miss with the CSRs.

Your best bet is to simply request a replacement card (either online or via phone - if you call it's automated).  That's what I did with my Savor, and the replacement did come as the metal version.

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UncleB ... with all the excitement for metal cards for the Savor Capital One Card, do they send "Bibs" with those for droolers