Check the link stickied at the top of this board. Sallie Mae miscoded their graduated payment plans and created a horrendous mess. They're in the process of trying to untangle themselves, it appears.
I would expect that you'll need to do a lot of follow-up on this even after they make their changes to be sure that all the uglies are properly removed from your reports.
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007