I decided to take a look at what I could possibly get on Credible with lower rates on mortgages being in the news everyday. My current loans are with Citizens Bank at 5.09%. They showed up as one of the best offers with 7 and 10 year options at 4.18% instead.
Does anyone know the odds of Citizens changing my current loan rate to match this new rate without having to go through a new application? I wouldn't mind a hard inquiry at all, but I'd love to keep the account history if I could instead of losing that by going forward with a new loan again since it's the same lender.
Serviced by FirstMark Services if that matters at all.
as of 2/22/26
Well I submitted the application for the new refinance, got approved and was shown terms but the two that interested me are the 7 and 10 years, both at 3.93% now.
With that info in hand, I called Citizens and was informed that it isn't something they can do. I figured that'd be the case, but wanted to try anyway. Either way, not going to be applying for anything else anytime soon so moving forward with a brand new account for this shouldn't have too bad of an impact for me in the near future. Will just bring my AAoA down even more than the new cards and bump utilization on the student loan back to 100% instead of 80%.
With that info in hand, I called Citizens and was informed that it isn't something they can do. I figured that'd be the case, but wanted to try anyway. Either way, not going to be applying for anything else anytime soon so moving forward with a brand new account for this shouldn't have too bad of an impact for me in the near future. Will just bring my AAoA down even more than the new cards and bump utilization on the student loan back to 100% instead of 80%.