I've been struggling for years to get my SLs consolidated with the correct info so I can get everything rehabbed and paid off, but they can't seem to get my loan or personal info straight.
I've provided new address info and a name change by phone, fax, mail, and email dozens of times but things still pop up under my maidien name (married in 1999 for pete's sake)... even tonight getting my PIN again I had to use my maiden name.
Everytime I think I have all my loans together (heck of a challenge when they were all identified with just my SSN back in the day) another one seems to pop up. I reached a point several years ago that I just have extra taken out of my paycheck so they can pay off a big chunk when they seize my tax returns. They always seem to find THAT info...
I've tried 3 times to get everything consolidated under one DOECL. According to my credit report, I have 5 different amounts listed as DOEL amounts now. 4 NelNet accouts are at $0, 7 MI Guar. Agency loans at $0, and 2 US Dept of Ed at $0.
Q1) Should I try and have the $0 accounts removed from my report?
Q2) Should I try again to get the 5 DOECL accounts under one account number?
Q3) How can I get them to change my personal info???
PLEASE tell me I'm not the only one who has had this issue!
