Beyond frustrating!!

[Anonymous]

So, it’s been 3 weeks since I received a 3B update.  I got a slight CLI of $250 on my FNBO secured card.  Also paid down the balance from $147 to zero.  Updates today with only those changes noted for Experian.  And the result is ....... ???  An 18 pt drop on Experian.  How??

[SouthJamaica]

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@Anonymous wrote:

So, it’s been 3 weeks since I received a 3B update.  I got a slight CLI of $250 on my FNBO secured card.  Also paid down the balance from $147 to zero.  Updates today with only those changes noted for Experian.  And the result is ....... ???  An 18 pt drop on Experian.  How??

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You haven't given us enough to go on about the rest of your profile, but it is customary to lose points in FICO 8 if all your revolvers report a zero balance.

[Anonymous]

Only have 4 cc.  OpenSky 0/1500, NFCU secured 200/500, Discover 1100/2200, and FNBO 0/1000 as of this reporting.  NFCU will soon update to a zero balance and Discover to $750/2200 (balance transfer).  I hope I don’t get a drop again after these updates.  TU and EQ have not updated this account yet.  When they do update they will likely reflect the update to my NFCU balance simultaneously with my FNBO, so an apples to apples comparison will not likely be possible.

[Anonymous]

Update: Equifax updated the same account only which generated an 11 pt. increase (665 to 676).  

[Anonymous]

If you have another card (aside from the one you just paid off) that has a non-zero balance reported, there's no way that your score could drop due to you paying off one card.  Even if you go from reporting a non-zero balance to a zero balance on one card, so long as you have another revolver that has a balance reported your score cannot drop.  If your score did drop, I can tell you with 100% certainty that it was due to something else.  The alert your received was for paying off a revolver, but the score change you see has nothing to do with that alert.

[Anonymous]

So, you believe it’s something going on in the background for Experian?  I do have the Discover that continues to have a balance.  I have to see what happens next week.

[Anonymous]

I wouldn't say it's anything going on in the background.  Whatever the reason is, it's likely visible if you did a line by line comparision of your credit report from when your score was X and when you score was X - 18. 

[Anonymous]

You’re exactly right Brutal.  Turns out Experian moved an account included in my BK (Patelco balance $7200) to reflect as part of my current utilization.  It just coincided with the reporting of my FNBO account.  I received no notice of this change but discovered it as my 3B report updated.  I have no idea why Experian would do this and they claim it was a transmission sent by Patelco.  Now they want 30 more days to investigate.  My FNBO account had nothing to do with my 18 decrease.

[Anonymous]

Nice job doing that research and figuring out what the issue was.  Alerts can often be misleading.

[NRB525]

Yes, thanks for reporting back with the clarification of details.