Credit Card issue

[Anonymous]

Hi,

I have an issue where there was a mistake by Chase over $27 and now my credit card is canceled and my credit score has taken a major hit from the high 780 to mid 550. They said I didn't pay a fee for over 90 days but never sent the bill over email or in the mail. How can I fight this to get my credit back and my credit score back? I think this is very dumb... over $27...

[Anonymous]

Ouch !!!!!!!

Chase has always been pretty reasonable most of the time - but, I guess it depends on which csr you get and whether or not they got up on the wrong side of the bed today.

Call them, apologize for the misunderstanding and tell them how you'd like to settle this so you can get your account back in good standing.

If you get rebuffed, try again. Eventually, you'll get an understanding csr.

Good luck.

[RobertEG]

Phentium, is there some underlying reason why Chase might have been looking for a reason to cancel your card?

I agree with you, this is very harsh treatment.  How was you past history with them before this minor matter?  If it was good, then I would feel sure they will reinstate the card, for they are in business to keep custormers that have had good history.