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Discover Scorecard Not Updating?

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Tim_S
Regular Contributor

Discover Scorecard Not Updating?

My Discover Scorecard states, "This is your Credit Scorecard as of 08/19/2017. Come back after 30 days to refresh it".  Is anyone elses not updating? I'm wondering if it's because I froze my credit files?

Message 1 of 11
10 REPLIES 10
Sbrooks1
Valued Contributor

Re: Discover Scorecard Not Updating?

Mine too, I also can't pull a trial with CCT and I have all 3 frozen. Can pull TU on CK but not equifax
Message 2 of 11
Anonymous
Not applicable

Re: Discover Scorecard Not Updating?


@Tim_S wrote:

 I'm wondering if it's because I froze my credit files?


I would say you identified the reason why right there.

Message 3 of 11
Tim_S
Regular Contributor

Re: Discover Scorecard Not Updating?

Thank you Brutal.  I was under the impression that freezing my credit files would only prevent new creditors from pulling my report.  I didn't realize it would prevent FICO score updates.

Message 4 of 11
Anonymous
Not applicable

Re: Discover Scorecard Not Updating?

While I'm not expert on freezing (I've never frozen my reports) I was always under the impression that it prevents any access to your reports.  If you were to unfreeze EX file, I'd think your score card would update, then you could always re-freeze it I suppose?

Message 5 of 11
Tim_S
Regular Contributor

Re: Discover Scorecard Not Updating?

It's interesting why Credit Karma is still updating though?

Message 6 of 11
rooeez
Regular Contributor

Re: Discover Scorecard Not Updating?

Mine hasn't updated since July. I was justing using Experian's free site to get the same score.


| TCL = $367,650 | TU FICO 8: 798| EX FICO 8: 793| EQ FICO 8: 798|
Message 7 of 11
rooeez
Regular Contributor

Re: Discover Scorecard Not Updating?

Just a note. When I logged into the Discover app on my phone the Fico scores were all current. No idea why the website is different.

| TCL = $367,650 | TU FICO 8: 798| EX FICO 8: 793| EQ FICO 8: 798|
Message 8 of 11
newhis
Valued Contributor

Re: Discover Scorecard Not Updating?


@rooeez wrote:
Just a note. When I logged into the Discover app on my phone the Fico scores were all current. No idea why the website is different.

Discover has 2 products, 1) the Discover Scorecard for non-members, that information is EX based, 2) and then recently changed their creditcard free FICO (TU based) and call it Scorecard also.

 

If you use #2, sometimes the Scorecard will show the previous data and not the latest (that you can see with the mobile app). I guess they are still working with some things to present the latest Scorecard sooner.

Message 9 of 11
rooeez
Regular Contributor

Re: Discover Scorecard Not Updating?


@newhis wrote:

@rooeez wrote:
Just a note. When I logged into the Discover app on my phone the Fico scores were all current. No idea why the website is different.

Discover has 2 products, 1) the Discover Scorecard for non-members, that information is EX based, 2) and then recently changed their creditcard free FICO (TU based) and call it Scorecard also.

 

If you use #2, sometimes the Scorecard will show the previous data and not the latest (that you can see with the mobile app). I guess they are still working with some things to present the latest Scorecard sooner.


That's right I forgot. The app TU score is what they provide on the statements. 


| TCL = $367,650 | TU FICO 8: 798| EX FICO 8: 793| EQ FICO 8: 798|
Message 10 of 11
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