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this account has been paid off for 2 years. I can't get them to change the Pay Status to paid.
Hi tombking,
The balance looks like it's correctly reporting as $0.
And the date closed looks like it's correctly reporting as 9/2008.
If you were at some point 30 days late, it will continue to report on your account for about seven years - give or take. Even if it's paid at this point. It's just saying that at some point in time, the account was 30 days past due.
If you were never 30 days late on that account, then you can dispute the account as "never late."
If you were 30 days late at some point, this looks like it's reporting correctly.
Hope that helps!