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When I signed into my account my score went down 2 points. I know this is because I charged a credit card for a over $1000 for an ER bill two weeks ago after having a zero balance. That is the reason it states on the report (already paid off the $1000). But I did have 2 collections deleted recently so I was expecting an increase. Are credit sesame and credit karma just a little behind in their reporting? It's weird that both emails say congrats on your 10 point plus increase but the score shows 2 points lower. Thanks.
What account are you referring to / what is your score source?
It sounds like you're getting an email of an "alert" that something on your report changed. The score change tied to an alert doesn't have to be related to that alert reason. Your score can also change frequently from factors that aren't alertable that you wouldn't get an email about.