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Not every lender pulls a FICO score. A very tiny minority use other scores like VantageScore. Ask your mom to ask the lender to figure out what score was pulled. If FICO, what version was used. Make sure the scores were pulled on or near the same exact day. Scores can change daily.
bigtim wrote:
In addition to what nathan said, also their are industry-specific scoring models as well. For instance, an auto industry score may score you higher if you've had a paid auto loan in the past, vs. never having one or not having one for some time, etc. So you may have run into this as well, which could help explain the discrepancy in scores.
To add, the only mortgage-enhanced FICO score out there is via EQ. Likewise, auto-enhanced scores are via all 3.