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my FICO score "unavailable"? any ideas?

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Anonymous
Not applicable

my FICO score "unavailable"? any ideas?

I just tried to purchase my FICO score at equifax dot com and was told although they COULD find my credit report my score is "unavailable". It gave me a phone number to try at equifax and the person there also was not able to get my FICO score to be available. She said it may be that my credit report needs to be consolidated? before it can show a score? TransUnion shows me at a 660 score right now though. Anyone know what is going on with my situation at equifax?

 

Been trying to buy a car, and the car dealers have been pulling up a zero credit score from me from equifax. I assume because my score is not available.

 

Does this make sense to anyone?

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3 REPLIES 3
smallfry
Senior Contributor

Re: my FICO score "unavailable"? any ideas?

Have you tried here?
Message 2 of 4
Anonymous
Not applicable

Re: my FICO score "unavailable"? any ideas?

yup just tried here to get my EQUIFAX FICO score HERE too - I won't give me anything. TransUnion score works fine though. The reason has something to do with Equifax. I just finished paying off 2 cars this year and I am on the 10th year of my home mortage...and Equifax gives me no score... or score unavailable, when TransUnion gives me a 660 FICO. At least I don't get charge the 15 bucks to get the score from anyone...because they can't provide one from Equifax. Here is the mesage I got here on myFico -

 

Thank you for your interest in Score Power®.

We regret we are unable to fulfill your Score Power order request because your credit report does not currently contain enough information to meet the minimum scoring criteria required to calculate a FICO® score. In order for a FICO® score to be calculated, a report must contain:

  1. At least one account which has been open for six months or more.
  2. At least one account that has been updated in the past six months.
  3. No indication of deceased on the credit report.

The minimum criteria is designed to ensure that there is enough recent information in the report on which to base a FICO® score.

If interested, you may obtain a copy of your Equifax Credit Profile™ online (without FICO® score) by clicking here, which will link you to Equifax who will process your request.

Your credit card has not been charged for this request. You may see a pre-authorization for the purchase price on your credit/debit card. These funds are held temporarily and will not be posted as an actual charge.

Your credit report was accessed to provide this service, which will be reflected by a Fair Isaac inquiry that the credit bureau will post to your credit file. The Fair Isaac inquiry is labeled such that it will not affect your credit rating.

Thank you
myFICO® Customer Care

Message 3 of 4
AndySoCal
Senior Contributor

Re: my FICO score "unavailable"? any ideas?

I presume you credit that meets the FICO score criteria to get a score.  Show below

         1. At least one account which has been open for six months or more.

          2. At least one account that has been updated in the past six months.

          3. No indication of deceased on the credit report.

 

I would go annualcreditreport.com and get your Equifax credit report. You are not interested in the score at this point you need a copy of your credit report. Once you have your credit report you can call Equifax. Call ask ask them how credit profile(s) they have for you. A credit profile is created each time at the bureau due to differences in name or address and generation code. You may more than one profile that needs to be combined. Also explain to the representative the problem you are having in getting a FICO score. Let us know what the results are.

 

FIC Scores XPN v8 805 V2 831 (SDFCU) TUC V 8 800 07/25 EFX Bankcard v8 822 EFX FIC0 v8 807 Vantage score 4.0 817 via JC Penney
JC Penney 10/2008 4,700 US Bank Cash 08/2010 12,000 Citibank Custom Cash 5/2015 14,100, State Dept. FCU 06/2023 25,000 02/2024 Redstone FCU Signature VISA 10,000 08/23/2024 Commonwealth Credit Union 15000 07/25 Walmart One 5000 12/04/25
Banking: Lafayette FCU Fortera FCU State Department FCU Redstone FCU Hughes FCU Commonwealth FCU
My personal blacklist Axos Bank, Bank of America, Synchrony Bank Capital One TD Bank Comerica Bank BMO US Bank Wells Fargo
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