Expired login message

[Tons_of_Debt]

After logging in from the main login screen, I receive this message when attempting to access the forums:

Your login has expired or is invalid. Please login again.

Refreshing the page takes me directly to the forums where I am magically logged in. I have successfully (though not with any joy) replicated this error multiple times. I can send screen shots if needed. :-(

[haulingthescoreup]

I'm getting out of the way for the admins on this one! --utterly clueless

[Barry]

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Tons_of_Debt wrote:

After logging in from the main login screen, I receive this message when attempting to access the forums:

Your login has expired or is invalid. Please login again.

Refreshing the page takes me directly to the forums where I am magically logged in. I have successfully (though not with any joy) replicated this error multiple times. I can send screen shots if needed. :-(

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Sounds strange to me, Tons_of_Debt. I've referred this over to our customer service folks to see what sense they can make of your experience. We'll let you know if we need those screen shots. Stay tuned....

[Tons_of_Debt]

Staying tuned... :-)

[Barry]

Can you still replicate that, Tons-of_Debt? If so, send those screenshots to my attention by way of myFICO Customer Care at https://www.myfico.com/help/contactus.aspx

At first we were thinking this was due to you having two myFICO accounts -- and it still may be -- but I'm not so sure and would like to see what you saw.

Someone will get back to you privately. Thanks!

[Tons_of_Debt]

Still happening...I'll submit screen shots.