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Having password issues

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Anonymous
Not applicable

Having password issues

I have not logged in to my account for over 5 months.  When I did today I got the password and user ID do not match message.  I changed my password and I am still getting the message.

 

Every time I log in I have to change the password.

 

What do I need to do?

 

Thanks.

Message 1 of 2
1 REPLY 1
Barry
Administrator Emeritus

Re: Having password issues


guiness56 wrote:

I have not logged in to my account for over 5 months.  When I did today I got the password and user ID do not match message.  I changed my password and I am still getting the message.

 

Every time I log in I have to change the password.

 

What do I need to do?

 

Thanks.


Make sure you're using your myFICO login -- not your Forums screen name -- as your userid. If you continue to have trouble, myFICO Customer Care can help.  And don't be gone so long next time!  Smiley Very Happy

Message Edited by Barry on 02-11-2010 11:49 AM
Message 2 of 2
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