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How Do I Reset My FICO Forums Password if I Never Entered a SS#?

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Anonymous
Not applicable

How Do I Reset My FICO Forums Password if I Never Entered a SS#?

Good morning, everyone.

Yesterday, I registered for an account to post to these forums. By the evening, though, I had forgotten my password, so I read the FAQ and it said to go to the login page, click on 'Forgot Password' and enter your email address to get a password reset.

I do what it says, but it takes me to a page that asks me for my SS# and DOB. I never entered a SS# when I registered for the forums, so I am at a loss as to how to reset my password and get back into my original login from yesterday.

I'd really like to keep my original user ID, so I am hesitant to re-register.

Sorry for the temp registration here, but it was the only way to post this question.

Thanks!
Message 1 of 2
1 REPLY 1
Raine
Established Contributor

Re: How Do I Reset My FICO Forums Password if I Never Entered a SS#?

Hey Temp, the best thing to do is call MyFiCO customer service: 1-800-319-4433. They can reset your password for you. Additionally, you can click the "Support" link, you can find more to help you out!

Don't be sorry about putting up a temp account!
Message 2 of 2
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