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Quote is now dropping the author's name

Established Contributor

Quote is now dropping the author's name

Hi folks -

As of at least today, when one Quotes a message, the quoted text is missing the Author name.

 

For example, I recently quoted HeavenOhio's message (#16) in this thread:

http://ficoforums.myfico.com/t5/Credit-Cards/New-CSR-before-or-after-new-mortgage/td-p/5146111

 

When it posted, the quote read "@ wrote ...", without identifying HeavenOhio as the author.  (I filled in the name manually when I saw that it was missing.)

 

One can see similar behavior earlier in the thread.

2019 Goal: 800+ across the board (my sole 30-day late drops in Q1 2019)
2018 Goals: garden, 750+ across the board, garden, put away 3 months' savings, garden



Experian is the canary in my coal mine.

EQ7637 INQ (4 CC, 2 mort, 1 auto)
EX7388 INQ (4 CC, 2 HELoan, 2 mort)
TU8056 INQ (4 CC, 2 mort)
6/24 < 5% AAoA TBD | AoYA 0m | AoOA 19y 2m
Take the myFICO Fitness Challenge [ Last INQ 11-May-2018 ]
Gardening 'til Q1 2019
Message 1 of 6
5 REPLIES
Moderator

Re: Quote is now dropping the author's name


wrote:

Hi folks -

As of at least today, when one Quotes a message, the quoted text is missing the Author name.

 

For example, I recently quoted HeavenOhio's message (#16) in this thread:

http://ficoforums.myfico.com/t5/Credit-Cards/New-CSR-before-or-after-new-mortgage/td-p/5146111

 

When it posted, the quote read "@ wrote ...", without identifying HeavenOhio as the author.  (I filled in the name manually when I saw that it was missing.)

 

One can see similar behavior earlier in the thread.


Thanks for the alert. We are aware of the issue and a support ticket has been submitted.  Until it’s fixed, a workaround as found by @UncleB is to remove the @ and it will retain the author’s name. 

Message 2 of 6
Established Contributor

Re: Quote is now dropping the author's name

Not at all critical but, FWIW, the editor doesn't display the '@' (at least, not in Firefox) when I'm editing the message. 

2019 Goal: 800+ across the board (my sole 30-day late drops in Q1 2019)
2018 Goals: garden, 750+ across the board, garden, put away 3 months' savings, garden



Experian is the canary in my coal mine.

EQ7637 INQ (4 CC, 2 mort, 1 auto)
EX7388 INQ (4 CC, 2 HELoan, 2 mort)
TU8056 INQ (4 CC, 2 mort)
6/24 < 5% AAoA TBD | AoYA 0m | AoOA 19y 2m
Take the myFICO Fitness Challenge [ Last INQ 11-May-2018 ]
Gardening 'til Q1 2019
Message 3 of 6
Moderator

Re: Quote is now dropping the author's name


wrote:

Not at all critical but, FWIW, the editor doesn't display the '@' (at least, not in Firefox) when I'm editing the message. 


Hmm, just tried it in Firefox on my iPad and the @ symbol shows for me 

 

BD78811C-F035-48AA-B557-9F61BB528390.png

Message 4 of 6
Established Contributor

Re: Quote is now dropping the author's name

No ampersand or name in chrome for me I guess I could just type the persons name in, but ehhh too much effort.

 

noampersand.JPG


@
Message 5 of 6
Moderator

Re: Quote is now dropping the author's name

Kree wrote:

No ampersand or name in chrome for me I guess I could just type the persons name in, but ehhh too much effort.

 

noampersand.JPG



They appear for me in Chrome so not sure what the issue would be with yours

Message 6 of 6