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myFICO site laggy/unresponsive?

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Valued Contributor

myFICO site laggy/unresponsive?

Haven’t seen any post regarding this so if there’s already a thread, my apologies and mod pls feel free to merge and move this post.

Is it just me or anyone noticed the site being laggy (like 5-9 secs) after you tap on anything before it directs you? Sometimes unresponsive at all.

Mobile Safari website,  tried on two different phones. Both on iOS 12.4, at&t and T-Mobile. Tried both on wi-fi but same lag issues. Also tried clearing browser caches and cookies and rebooting but same problem persists. Anyone experiencing this?

BK7 dc in 01/2011 with FICO8 in the 500s

HPs EX 5 EQ 4 TU 1
AAoA 5y2m
UTIL 1% - 3%

$200K+ Total Limits







New cc TLs 1/6 ; 2/12 & 4/24
Message 1 of 10
9 REPLIES 9
Regular Contributor

Re: myFICO site laggy/unresponsive?

I am having the same issue. Has been happening for about a week now.
Rebuilding Since 2016
6/5/2019 - Fico 8 Scores - EQ 672 TU 683 EX 674
6/15/2019 - FICO 8 Scores - EQ 682 TU 698 EX 690
8/10/2019 - FICO 8 Scores - EQ 706 TU 705 EQ 689
9/15/2019 - FICO 8 Scores - EQ 710 TU 713 EX 690
Message 2 of 10
Member

Re: myFICO site laggy/unresponsive?

Same here on mobile using Chrome. It's been unresponsive at times over the past several days.

Chase Freedom, $8.5k, 1/2015 || Chase Sapphire Preferred, $8.4k, 8/2019 || Capital One Platinum, $2k, 8/2019
Message 3 of 10
Regular Contributor

Re: myFICO site laggy/unresponsive?

I started experiencing the same issue yesterday evening. I'm using Chrome on a Macbook. 







Message 4 of 10
Frequent Contributor

Re: myFICO site laggy/unresponsive?

I've noticed this since last afternoon/evening and still persists now. Same issue observed with my iOS 12.4 + Safari and Windows 10 + Firefox.

Message 5 of 10
Regular Contributor

Re: myFICO site laggy/unresponsive?

Yes on tablet.  

July 31/2019. EX-712. EQ-704. TU-726
Aug 23/2019. EX-709 EQ-710 TU-731
Sept 9/2019. EX-707 EQ-714 TU-731
Message 6 of 10
Valued Contributor

Re: myFICO site laggy/unresponsive?

Don’t know about desktop cuz I rarely go on mine. But I had feeling it wasn’t just me. 

BK7 dc in 01/2011 with FICO8 in the 500s

HPs EX 5 EQ 4 TU 1
AAoA 5y2m
UTIL 1% - 3%

$200K+ Total Limits







New cc TLs 1/6 ; 2/12 & 4/24
Message 7 of 10
Valued Contributor

Re: myFICO site laggy/unresponsive?

Same issues here as well.

Message 8 of 10
Community Leader
Super Contributor

Re: myFICO site laggy/unresponsive?

Per @Cindy_FICO it is being looked into so please be patient

Message 9 of 10
Valued Contributor

Re: myFICO site laggy/unresponsive?

Fixed. (At least on my end)

Thanks to everyone involved in getting the issue resolved quickly!
BK7 dc in 01/2011 with FICO8 in the 500s

HPs EX 5 EQ 4 TU 1
AAoA 5y2m
UTIL 1% - 3%

$200K+ Total Limits







New cc TLs 1/6 ; 2/12 & 4/24
Message 10 of 10
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