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I have an annual ScoreWatch subscription. I received an email on 11/12 saying to renew on or before 11/14 or my account will expire. I tried to log on today to get my remaining report but it says i no longer have any products. How do I retrieve the report? Thanks.
Hi essence 1974,
Sorry you received that conflicting information and were unable to pull that report before your subscription expired. There may have been a system outage of some kind at the time.
I take it you didn't want to renew but wanted to pull the report that was still available? If so, please send me a private message indicating so and I'll send you a promo code for a free report and score.
-Barry