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Help needed-Cancel the Current SW and resubscribe with the discount rate

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pastnow123
Regular Contributor

Help needed-Cancel the Current SW and resubscribe with the discount rate

Hi I subscribe the SW product with $14 monthly rate starting Sep.

My cancellation is scheduled on 12/27.

As you know the special offer-$10 for SW only lasts for 2 days, so I tried to register for a new account but the system doesn't allow me to because my SSD is already in the system

Is there any way someone here can help me pull my cancellation, so I can resubscribe with the new rate.

Thanks so much!

 

Message 1 of 3
2 REPLIES 2
Barry
Administrator Emeritus

Re: Help needed-Cancel the Current SW and resubscribe with the discount rate

Hi pastnow123,

 

We've removed the scheduled cancellation so you can cancel now and reorder Score Watch using your existing account at the discounted price.  You'll lose any reports already received through SW, but will retain your alerts. 

 

-Barry

Message 2 of 3
awal
Regular Contributor

Re: Help needed-Cancel the Current SW and resubscribe with the discount rate


@Barry wrote:

Hi pastnow123,

 

We've removed the scheduled cancellation so you can cancel now and reorder Score Watch using your existing account at the discounted price.  You'll lose any reports already received through SW, but will retain your alerts. 

 

-Barry


Barry,

 

Is there anyway to just update the SW account with the new rate? I dont want to lose the exisiting history I have.

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