the same thing happened to me last month. When I contacted them I was given a 15% discount code. I found a different code online that was more of a percentage. Hopefully things will get better with scorewatch sooner rather than later.
Starting Score: EX:603
This is what can happen when you have multiple myFICO logins, e.g. one for purchases and one for the forums. Apparently, Jinx8402 was looking for the purchase using the "forums only" login. Customer service quickly figured this out, which is why it's a good idea to give them a call when strange things like this happen.
Jinx8402 wrote:
It is magically gone from 'my purchases' section. I was billed June 11th, never cancelled it so it should still be there. Not only that, I have done a few credit inquiries, applied for a mortgage and closed on a home, and still have never been notified about a thing.
@Barry wrote:
@22_broke_and_in_debt wrote:Mine did that too; just out of nowhere, poof, it was gone. Though if you still want it, they're running a special until the end of the month, where it's %25 off per month for the year. They should have sent you the code in an email; unfortunately, I no longer have it, though someone here might have it.
Glad to know I wasn't alone.
Hi 22_broke_and_in_debt....This is an example of why it's important to make sure myFICO has a currently active credit card on file for you when you have a subscription product like SW that's billed monthly. If the card can't be charged the subscription goes away. That's what happened here.
Wow...complete and total blonde moment. I forgot this was linked to my debit card that was stolen, and thus, deactivated. Thank you for your help, I appreciate it. I'm going to go put my foot in my mouth now...
No problem. It's happened to me before.
22_broke_and_in_debt wrote:
@Barry wrote:
@22_broke_and_in_debt wrote:Mine did that too; just out of nowhere, poof, it was gone. Though if you still want it, they're running a special until the end of the month, where it's %25 off per month for the year. They should have sent you the code in an email; unfortunately, I no longer have it, though someone here might have it.
Glad to know I wasn't alone.
Hi 22_broke_and_in_debt....This is an example of why it's important to make sure myFICO has a currently active credit card on file for you when you have a subscription product like SW that's billed monthly. If the card can't be charged the subscription goes away. That's what happened here.
Wow...complete and total blonde moment. I forgot this was linked to my debit card that was stolen, and thus, deactivated. Thank you for your help, I appreciate it. I'm going to go put my foot in my mouth now...