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Capital One Business Spark limit issue. Was approved for 15000 but received the card with 2000 limit

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Anonymous
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Capital One Business Spark limit issue. Was approved for 15000 but received the card with 2000 limit

Hi Guys.

 

This is my first post and I am really exited to join your community. In may I applied for a Capital One Business Spark. It took almast a month to get approved. First they requested some verification documents and the application was pending 2 weeks. Finally 10 days ago when i spoke with their application status specialist she told me that i was approved for 15000. Today I received the card and it was only 2000. I called customer service and they could not give any explanation. I want to contact their EO but i dont have their contacts.  I was advised to call on Monday to speak with application departments.

 

2 year of credit history no buddies. Income more than 120000. Scores 767 EQ 785 Tu Experian frozen

 

Did anybody have similar experiance? What should I do?

 

Thank u.

Message 1 of 2
1 REPLY 1
Anonymous
Not applicable

Re: Capital One Business Spark limit issue. Was approved for 15000 but received the card with 2000 l


@Anonymous wrote:

Hi Guys.

 

This is my first post and I am really exited to join your community. In may I applied for a Capital One Business Spark. It took almast a month to get approved. First they requested some verification documents and the application was pending 2 weeks. Finally 10 days ago when i spoke with their application status specialist she told me that i was approved for 15000. Today I received the card and it was only 2000. I called customer service and they could not give any explanation. I want to contact their EO but i dont have their contacts.  I was advised to call on Monday to speak with application departments.

 

2 year of credit history no buddies. Income more than 120000. Scores 767 EQ 785 Tu Experian frozen

 

Did anybody have similar experiance? What should I do?

 

Thank u.


Welcome to MyFICO

 

This may be a case where the CSR made a mistake  as $15K seems a high limit for that card from what I have read here though I am sure it is possible to get that starting limit.  If you don't get anywhere with the applications department then you will probably have to contact the EO.  As for contact info, you'll need to just Google the email address and it is usually one of the first responses. We have been asked not to provide their contact information.  Good luck and let us know what happens.

Message 2 of 2
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