I have seen various reports of how the transfer of the CL from one card to another works with AMEX and would like to see if I couldn't get it all figured out here. I have an old AMEX Delta that I have sock drawered as Delta no longer flys out of our airport and would like to get that credit line transfered to my Hilton HHonors card. I spoke with someone on chat and got some conflicting information, not 100% sure she understood what I was asking.
Anyway, what I would like to do is transfer the entire CL from Delta to Hilton and close the Delta card. Is that possible without having to lose $500 of the CL as I have read other places?
Just tried online and it wouldn't let me move the entire CL, made me leave $500. So I contacted a CSR on chat and they told me I had to leave $500 on the card because they couldn't have a card with a $0 limit. I told them I wanted to close the other card and therefore it didn't need a CL because it would be closed. He tried to do an override, but said it wouldn't allow him to move all of it, so it appears that I will lose the $500 when I close the account. I still have until June before the AF hits so I will keep trying.
Had him move the CL (besides the $500) and he came back and told me I would receive a letter in the mail in 7-10 days. Sounds like a denial on moving a CL?!?!?!?!
Is this common or what is the deal with this? Total confussion tonight.